CrawlJobs Logo
Heidi Logo Heidi · Human Resources

People System & Operations Specialist

Australia, Sydney, Melbourne · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

Job Responsibility

  • Own and continuously improve our Talent Acquisition (TA) Application Tracking Systems (ATS), ensuring best-in-class functionality, data integrity, globally compliant and best in class user experience for all
  • Act as the primary system administrator for People Tech systems—including our TA platforms and future HR technology stack—delivering seamless integrations and process automation
  • Drive projects focused on first-in-class recruitment operations, reporting, and tech optimisation to deliver data-driven insights for the People team
  • Lead and/or support change management initiatives, ensuring new TA or People Tech processes are adopted and enabling successfully across the business
  • Partner with stakeholders to understand hiring needs, delivering solutions that scale with growth, optimise candidate experience, and enable better hiring decisions
  • Identify opportunities for system and process enhancement and champion initiatives to improve the effectiveness and efficiency of both internal and external users
  • Collaborate with cross-functional teams—including IT, Legal, People & Culture, Security, hiring teams, and external vendors—to deliver key system and process improvements

Requirements

  • 2+ years of experience in recruitment operations, with hands-on expertise maintaining and optimising TA systems (e.g., Ashby, Greenhouse, Workday, SmartRecruiters, Lever, etc.)
  • Proven ability to manage programs and projects within People Tech, demonstrating sound technical skills and a knack for problem-solving
  • Experience with change management: driving technology or process changes to successful adoption across teams
  • Strong stakeholder management skills—able to communicate technical concepts to non-technical audiences and build collaborative relationships across levels
  • Comfort with data and reporting
  • able to analyse, interpret, and present information that shapes talent decisions
  • An agile, curious mindset, open to learning new tech systems and contributing across other People/HR Tech domains as the business evolves
  • Effective at balancing high standards with pragmatic delivery in a fast-growth, high-impact environment
  • Attitude is more important than experience—if you are a competitive, highly motivated operator with a hunger to continuously grow and build strong relationships, we want to hear from you

What we offer

  • Flexible hybrid working environment, with 3 days in the office
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers, operators, and creatives—joining a diverse and supportive team
  • Become an owner, with shares (equity) in the company
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career!
Heidi - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

People System & Operations Specialist

8 matching positions

Senior HR Operations Specialist (People Team)

Location
Location
Israel , Tel Aviv
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven project and operational program management skills and experience of 4-7 years, with the ability to lead complex cross-functional initiatives, manage parallel work-streams, translate operational needs into clear plans and deliverables, and drive execution in fast-paced and dynamic environments
  • Strong systems and technology orientation, with the ability to understand how processes and systems operate, navigate ambiguity, identify dependencies and impacts, and define operational requirements when implementing changes, driving process improvements, automating workflows, or scaling solutions
  • Exceptional ability of stakeholder management, communication, and influencing skills, with the ability to build trusted relationships, align diverse stakeholders, and drive cross-functional initiatives in both Hebrew and English
  • High attention to detail, structured problem-solving abilities, and a proactive, hands-on approach with strong ownership
  • Bachelor's degree in Industrial Engineering & Management, Business Administration, Information Systems, or a related field, or equivalent practical experience
Job Responsibility
Job Responsibility
  • Lead cross-functional operational initiatives and projects, including process improvements, automation, systems implementations, integration efforts, compliance-related initiatives, and scalability programs
  • Drive complex projects from planning through execution, balancing multiple priorities and stakeholders
  • Build expertise in HR operations, systems, and process optimization within a global environment
  • Maintain local knowledge resources and ensure information remains accurate and up to date
  • Execute the country-level HR Operations strategy, aligning local priorities with global goals and operating models
  • Deliver a best-in-class employee experience through exceptional service, operational excellence, and resolution ownership
  • Oversee HR processes and programs across the employee lifecycle, ensuring effective and compliant service delivery
  • Partner with HR teams and stakeholders to execute operational initiatives and represent local requirements in global programs and projects
  • Provide operational expertise on process design, reporting, and the impact of workflow or system changes
  • Fulltime
Read More
Arrow Right

Senior HR Operations Specialist (People Team)

Lead cross-functional operational initiatives and projects, including process im...
Location
Location
Israel , Tel Aviv
Salary
Salary:
Not provided
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven project and operational program management skills and experience of 4-7 years, with the ability to lead complex cross-functional initiatives, manage parallel work-streams, translate operational needs into clear plans and deliverables, and drive execution in fast-paced and dynamic environments
  • Strong systems and technology orientation, with the ability to understand how processes and systems operate, navigate ambiguity, identify dependencies and impacts, and define operational requirements when implementing changes, driving process improvements, automating workflows, or scaling solutions
  • Exceptional ability of stakeholder management, communication, and influencing skills, with the ability to build trusted relationships, align diverse stakeholders, and drive cross-functional initiatives in both Hebrew and English
  • High attention to detail, structured problem-solving abilities, and a proactive, hands-on approach with strong ownership
  • Bachelor's degree in Industrial Engineering & Management, Business Administration, Information Systems, or a related field, or equivalent practical experience
Job Responsibility
Job Responsibility
  • Execute the country-level HR Operations strategy, aligning local priorities with global goals and operating models
  • Deliver a best-in-class employee experience through exceptional service, operational excellence, and resolution ownership
  • Oversee HR processes and programs across the employee lifecycle, ensuring effective and compliant service delivery
  • Partner with HR teams and stakeholders to execute operational initiatives and represent local requirements in global programs and projects
  • Provide operational expertise on process design, reporting, and the impact of workflow or system changes
Read More
Arrow Right

People Operations Specialist

The People Operations team is the backbone of Twilio's core HR functions, with r...
Location
Location
Colombia
Salary
Salary:
Not provided
stytch.com Logo
Stytch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrate effective multitasking, interpersonal, collaboration and communication skills
  • Ability to prioritize multiple stakeholders, projects, and tasks
  • Brings curiosity, and desire to find opportunities for improvement
  • Keen to continue learning and developing their skills, having a growth mentality
  • Proactive and communicative, prioritizing employee and customer communications and service
  • Detail oriented with an understanding of the HR ecosystem (payroll, IT, compensation, benefits, legal)
  • Minimum 3 years experience running HR processes in AMERICAS involving the coordination of operational and project tasks, and direct customer/employee queries
  • Excellent verbal and written communications skills in English, Spanish and Portuguese
Job Responsibility
Job Responsibility
  • Leverage the HRIS system to perform transactions, support employees, and internal stakeholders
  • Provide HR support directly to employees and internal partners related to questions concerning: Benefits, Compensation, HR Policies, Relocation, Payroll, HR Systems (Workday, Greenhouse, ServiceNow), General HR related questions, Mobility and Immigration and other areas
  • Provide administration, communication, and processing in support of core HR processes
  • Partner closely with other People functions and HRBPs to execute HR Operational processes and services with a focus on employee experience, and data integrity
  • Provide mentorship and assistance for employees and managers on core HR policies and processes
  • Maintain confidentiality of core HR data and projects
  • Participate in system testing and support for HR Operations related program rollouts, new systems and processes
  • Document, maintain and communicate core HR processes to users and partners
What we offer
What we offer
  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
  • Fulltime
Read More
Arrow Right

People Operations Specialist

We’re looking for a People Operations Specialist who can join our team’s mission...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
redcloudtechnology.com Logo
RedCloud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in People Ops / HR Ops / HR Admin (ideally in a fast-paced or scaling environment)
  • Strong ownership: you build, improve and run processes, not just tasks
  • High attention to detail (you catch what others miss)
  • Comfortable managing volume without dropping quality
  • Experience with HR systems (HiBob is a bonus)
  • Knowledge of payroll, benefits, and employee lifecycle processes
  • Clear, practical communicator who can handle ambiguity
  • Someone who gets stuck in and figures things out
Job Responsibility
Job Responsibility
  • Run onboarding, offboarding, and employee changes end-to-end
  • Process high-volume People transactions quickly and accurately
  • Keep HR systems (HiBob) clean, up-to-date, and audit-ready
  • Manage payroll inputs, pensions, and benefits admin
  • Create contracts, letters and other employment documents
  • Handle offboarding logistics and vendor coordination
  • Triage and respond to incoming tickets and questions
  • Support employees and managers with policies, processes, and benefits
  • Maintain an up-to-date and impactful knowledge base
  • Route complex queries to the right teams
What we offer
What we offer
  • Immediate ownership and impact
  • Opportunity to shape People Ops in a growing company
  • Fast-moving, no-red-tape environment
  • Real potential to turn this into a permanent role
Read More
Arrow Right
New

People Operations Specialist With German

For our client, a dynamically growing SSC, we are looking for a People Operation...
Location
Location
Poland , Poznań
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 31, 2026
Flip Icon
Requirements
Requirements
  • University degree in HR, Business Administration, or equivalent education
  • At least 2 years of experience in similar positions
  • Very good knowledge of German (min. B2), English (min. B1) and Polish
  • Responsible and proactive approach, with solid communication skills
  • Ability to manage time effectively, organize and prioritize tasks independently
  • Positive, can-do mindset: collaborative, flexible, resourceful, and eager to learn and grow
  • Experience working with Microsoft Office packages and HCM systems
  • Ability to always maintain confidentiality
Job Responsibility
Job Responsibility
  • Provide efficient administrative support relating to all HR, Payroll and Pension activities
  • Starter & Leaver Processes
  • Payroll Preparations – Input/Checking
  • Pension Administration
  • Resolving HR, Payroll, Pension Queries
  • Monitor and action processes and request workflows in our HR service delivery case management platform
  • Employee Benefits Administration
  • Supporting activities to increase user adoption of the HR case management platform
  • Manage employee data in local and global systems and meet Service Level Agreements
  • Perform monthly People Core data audits to ensure data quality and compliance
What we offer
What we offer
  • Private medical care
  • benefit cafeteria
  • private life insurance
  • lunch card
  • Sponsored language courses
  • co-financed trainings
  • Holiday funds and annual bonus
  • Contract of employment
  • International work environment and Scandinavian workplace culture
  • Flexible working hours and a hybrid working model 50/50
  • Fulltime
Read More
Arrow Right

People Operations Specialist

The People Operations Specialist will manage employee data, oversee onboarding, ...
Location
Location
United States , Chicago
Salary
Salary:
Not provided
builtin.com Logo
Built In
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–4 years of experience in HR, People Operations, office management, or administrative roles in a fast-paced environment
  • Strong attention to detail with a track record of delivering accurate, high-quality work
  • Excellent organizational skills and the ability to manage multiple priorities without dropping details
  • Clear communication skills and a professional, responsive approach to employee support
  • A high level of ownership and follow-through. You reliably close loops and don’t let things fall through the cracks
  • Sound judgment in handling sensitive or confidential information
  • Comfort working independently while staying closely aligned with your manager
Job Responsibility
Job Responsibility
  • Maintain accurate and up-to-date employee data across systems (HRIS, ATS, and internal tools), with a high level of attention to detail
  • Coordinate onboarding end-to-end, ensuring every new hire has a smooth, organized, and professional first experience
  • Execute employee lifecycle changes (promotions, compensation updates, status changes) accurately and on time
  • Support U.S. benefits administration, including enrollments, audits, employee questions, and vendor coordination
  • Act as a reliable first point of contact for employee questions, providing clear, timely responses and escalating when appropriate
  • Coordinate recruiting logistics, including scheduling and candidate communication, ensuring a polished and responsive candidate experience
  • Support day-to-day office operations, including vendor management, supplies, and maintaining a well-run, welcoming workspace
  • Maintain and update internal resources (policies, documentation, Notion), ensuring information is accurate and easy to access
  • Identify small process improvements and follow through to implement them
  • Fulltime
Read More
Arrow Right

People Operations Specialist

We’re hiring a People Operations Specialist who will be primarily responsible fo...
Location
Location
Ireland; United Kingdom
Salary
Salary:
Not provided
phorest.com Logo
Phorest
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in People Ops, HR Ops, HR Systems, or a similar role
  • Strong experience owning and improving an HRIS (HiBob or similar), with a solid understanding of configuration
  • Experience building scalable People processes in a growing, multi-region environment
  • Comfortable working with People data, reporting, and metrics
  • Experience supporting compensation and benefits operations
  • Think in systems and naturally look for ways to simplify and improve how things work
  • Curious about AI and new technologies, and proactive in testing, learning, and applying them
  • Proactive, positive, and solution-focused, with a strong sense of ownership
  • Enjoy working in a collaborative team and are comfortable working independently when needed
  • Flexible and adaptable, with the ability to bring clarity to ambiguity and think creatively
Job Responsibility
Job Responsibility
  • Shaping how technology (people systems, automation, and AI) can enable our People team in partnership with the Head of People Operations
  • Own and run the People team tech stack (including HiBob)
  • Design and enhance people processes
  • Manage our Compensation structures
  • Manage our global Benefits offering and providers
  • Help to deepen analytics-enabled People Partnering
  • Own our HRIS (HiBob) end-to-end and lead ongoing improvements, integrations, and data quality
  • Lead HR systems implementation, optimisation, and audits with support from the Head of People Operations
  • Drive automation across People processes and explore how AI and tools can improve efficiency and employee experience
  • Design and improve scalable, globally relevant People processes
What we offer
What we offer
  • Private healthcare
  • 2 Wellness Days
  • Employee assistance program
  • Free online GP service
  • Competitive Compensation
  • Employee Share Purchase Scheme
  • Pension
  • Life Assurance
  • Bike to work scheme
  • Tax saver transport tickets
Read More
Arrow Right

Payroll & People Operations Specialist

We are looking for a Payroll & People Operations Specialist to join our People O...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
adevinta.com Logo
Adevinta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years’ experience in Payroll, Compensation, People Operations, or HR Analytics, ideally in a tech or scale-up environment
  • Strong skills in Excel/Google Sheets (pivot tables, data modeling) and working with large datasets
  • Analytical and detail-focused
  • able to synthesize, present, and communicate data and process information
  • Reliable, organized, solution-oriented
  • able to work both independently and collaboratively
  • Strong communicator (German is a must)
  • Comfortable managing deadlines and shifting priorities in a fast-paced setting
Job Responsibility
Job Responsibility
  • Support our Senior Specialist in running the operational payroll process end-to-end: monthly preparation, checks, approvals, and follow-up activities
  • Coordinate with internal stakeholders (People Ops, Finance) and external payroll partners/providers to ensure correct and on-time payroll processing
  • Manage payroll-relevant employee changes (e.g., starters/leavers, contractual changes, salary changes, variable pay inputs, absences where applicable)
  • Ensure payroll data quality in our HR systems: validate inputs, reconcile outputs, investigate discrepancies, and document resolutions
  • Support payroll-related audits, reporting needs, and continuous improvements (e.g., checklists, controls, timelines, documentation)
  • Support the operation and administration of compensation processes, including annual pay reviews, salary adjustments, variable incentives, and benefits offerings
  • Maintain clean and up-to-date compensation data (e.g., salary ranges, guidelines, eligibility rules) and ensure alignment between compensation decisions and payroll execution
  • Coordinate cross-functionally with Rewards, Finance, People Partners, and Payroll for compensation cycles and related process improvements
  • Support local implementation and compliance work impacting rewards/pay (e.g., pay transparency requirements)
What we offer
What we offer
  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family
  • Fulltime
Read More
Arrow Right