People Services Specialist

• Serve as the first point of contact for associates, providing exceptional customer service in addressing day-to-day questions via the AskHR inbox, phone calls, and in person support
• Support managers & associates in effectively using our self-serve tools like our intranet site, Front Door, & Workday
• Administer the onboarding & new hire experience – including post-offer background check & drug screen, system hiring in Workday, accurate completion of Form I9, and first week experience
• Complete timely & accurate Workday data entry for position requisitions, new hires, job changes, and terminations
• Maintain compliant physical and/or electronic personnel files
• Administer the offboarding process – including completing the termination checklist
• Monitor implementation of HR policies, including sign-offs
• Administer various HR programs such as tuition reimbursement, relocation, referrals, rebates and more
• Support associates & managers with their questions and provide tracking and/or reminders during key HR processes – such as benefits enrollment, performance management, engagement surveys, and more
• Support HR team with special projects

• 1+ year of experience in HR, HR Operations, HR Technology, Recruiting or Shared Services (including internships)
• High school diploma or GED equivalency
• Demonstrated exceptional level customer service skills, both verbal and written
• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiar using any cloud-based file sharing platform (e.g. Box, SharePoint, Google Drive, etc.)
• Familiar using any HRIS platform (e.g. Workday, SuccessFactors, Kronos Dimensions, etc.)
• Familiar using any ATS platform (e.g. Greenhouse, SmartRecruiters, Lever, etc.)
• Ability to maintain confidentiality and leverage appropriate discretion
• Ability to meet deadlines and service level expectations

Associate’s degree or higher in HR or related field

• robust health plans
• a market-leading 401(k) program with a company contribution
• product discounts
• flexible time off benefits
• adoption benefits
• more