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Australia Post Logo Australia Post · Human Resources

People Services Partner

Australia, Richmond Employment contract · Job Posted March 04, 2026
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Job Description

This is an opportunity to step into a commercially focused advisory role where you’ll partner closely with operational leaders and influence real business outcomes for teams across the enterprise. This will be a full time 12 month fixed term contract.

Job Responsibility

  • Provide expert advice and coaching on complex employee relations cases, enabling leaders to manage performance, conduct and workplace concerns effectively
  • Investigate and triage cases thoroughly, determining appropriate resolution pathways or escalation in line with the service delivery framework
  • Navigate HR policies and Industrial Instruments to make informed, commercially sound recommendations
  • Support leaders through organisational change processes and serious, time-sensitive workplace incidents

Requirements

  • Demonstrated experience providing expert HR/IR advice, including interpretation of HR policies and Industrial Instruments
  • Strong working knowledge of Australian workplace relations legislation and associated compliance risks
  • Experience operating within a large, complex organisation and influencing stakeholders at all levels
  • Proven ability to manage casework in a high-volume service environment, ideally using case management systems such as ServiceNow
  • Tertiary qualification in HR, Law, Business, Commerce or related subject is preferred or equivalent experience
  • Previous experience within an HR Advisory or Partnering role

What we offer

  • Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose
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