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People Services Lead

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360 Resourcing Solutions

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Location:
United Kingdom , Keele

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Supervise and develop the People Services team for the Group — including two UK‑based People Services Coordinators and one Argentina‑based HR Administrator (credentialling support for the US) — ensuring the delivery of efficient and effective HR administration, data management, HR processes, and HR advisory support. Ensure full compliance with regulatory requirements and audit standards across all countries in which we operate.

Job Responsibility:

  • Provide hands‑on HR support, working closely with the People Services team to ensure accurate HR data, effective administration and processes across the full employee life cycle, timely reporting, regulatory compliance, and consistent employee relations support
  • Maintain high standards of accuracy, compliance, and attention to detail across all People Services activities
  • Embed effective use of Cezanne and Talos, ensuring systems are up to date and management reports are produced as required
  • Supervise the People Services resources efficiently, including maintaining a structured work schedule to meet HR and business operational demands
  • Build and maintain strong relationships with Talent Acquisition and Payroll and Benefit colleagues, and stakeholders, ensuring consistent and effective communication
  • Ensure HR guidance provided to the business is accurate, consistent, and compliant
  • Act as Data Protection Champion, ensuring all activities meet GDPR standards and reporting any data breaches to the Data Protection Officer
  • Develop and motivate team members, ensuring they have clear goals, development plans, and regular performance reviews to support team performance and development
  • Maintain secure and accurate HR data in line with GDPR requirements and best‑practice data management
  • Produce monthly HR analytics and reports for the HR Director, highlighting key performance metrics and improvement opportunities
  • Monitor and control HR budget expenditure, ensuring alignment with budget plans and proper management of purchase orders

Requirements:

  • CIPD Level 5 qualification or equivalent experience
  • Proven experience in supervising HR administration teams
  • Demonstrated ability to develop and maintain a positive and consistent employee experience
  • Experience working effectively in a fast‑paced environment
  • Proven HR Advisory experience with a strong knowledge of employment law and best practice, including exposure to international HR environments
  • Working knowledge of GDPR and data‑protection principles
  • Good working knowledge of Microsoft Office applications
  • Knowledge of HR systems and case‑management
  • Excellent verbal and written communication skills
  • Advanced skills in Word, Excel, and PowerPoint
  • Takes personal responsibility for delivering high‑quality work and meeting commitments
What we offer:
  • Company events
  • Company pension
  • Employee discount
  • Free or subsidised travel
  • Free parking

Additional Information:

Job Posted:
March 14, 2026

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