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At Impact Food Group, we’re more than just a school caterer. We’re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We’re constantly learning, evolving, and improving — every way, every day. Through our industry-leading brands — Innovate, Hutchison, Cucina, and Chapter One — we cater for over 800,000 students and operate in more than 900 schools nationwide, growing every year. We’re now looking for a talented and highly organised People Coordinator to join our Shared Services Team and play a vital role in supporting our people operations and employee experience. Guided by our values, integrity, bold, impactful, humble, and community; you will help us shape a workplace and culture we can all be proud of.
Job Responsibility:
Responding to general employee enquiries via phone and email, providing helpful and accurate information
Directing manager queries to the right person or team within the People function
Maintaining and updating our HR systems and records with precision and care
Taking the lead on ensuring compliance with UK law and Company policy in matters such as right to work documents and DBS checks, handling matters with care and integrity
Advising employees and managers on maternity, paternity, and adoption leave processes, providing administrative support for these processes
Assisting with onboarding processes for new starters and employees transferring via TUPE
Guiding managers through probationary period procedures to ensure fair and consistent management, contributing to a positive culture where employees feel supported
Requirements:
Experience in an HR or administrative role, ideally in a fast-paced environment
A passion for people and a commitment to delivering excellent service
Strong organisational skills and attention to detail
Confident communicator with a friendly and professional approach
Comfortable using HR systems and handling sensitive information
Eager to learn and grow—ideally studying towards a CIPD Level 3 qualification or keen to start
Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team