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People Service Coordinator

United States, Austin Employment contract 20.19 - 21.63 USD / Hour · Job Posted July 03, 2026
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Job Description

We are looking for a motivated, top-notch People Service Coordinator who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.

Job Responsibility

  • Manage the day-to-day inquiries, issues, and tickets related to general support
  • Be the first contact for employee assistance on various requests and collaborate with cross-functional teams
  • Understand company policies and procedures and respond to inquiries regarding the same
  • Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation
  • Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules
  • Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files
  • Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance
  • Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence
  • Performs other job-related duties as assigned

Requirements

  • Prior experience in data entry or administrative support roles is desirable
  • Proficiency in MS Office suite, particularly Excel and Word
  • Strong attention to detail and accuracy in data entry
  • Excellent organizational and time management skills
  • Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment
  • Effective communication skills, both written and verbal
  • Strong customer service focus
  • Ability to handle sensitive and confidential information with discretion
  • General knowledge of H1B Visa's is preferred
  • Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position
  • Fast computer typing skills (MS Office, in particular)
  • Hands-on experience with an HRIS or HRMS
  • Basic knowledge of labor laws
  • Excellent organizational skills
  • Strong communications skills
  • Degree in Human Resources or related field
  • Bachelor’s Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.

Nice to have

General knowledge of H1B Visa's is preferred

What we offer

  • 10 Days of PTO
  • 10 Paid Holidays
  • 2 Flex Days + More with Tenure
  • Student Loan Repayment Employer Contributions
  • Maternity/Paternity Award of up to $3,000
  • FSA Options for Childcare
  • Door Dash Pass
  • Team Happy Hours
  • Regional Night of Honors
  • Up to $600 Student Loan Repayment Options
  • Tuition Discounts
  • Quarterly Team outings and events
  • Professional development
  • Leadership opportunities
  • 401K Retirement Plans with company matching

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