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We are looking for a motivated, top-notch People Service Coordinator who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.
Job Responsibility
Manage the day-to-day inquiries, issues, and tickets related to general support
Be the first contact for employee assistance on various requests and collaborate with cross-functional teams
Understand company policies and procedures and respond to inquiries regarding the same
Complete day-to-day HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation
Assist with the onboarding process for new hires, including preparing new hire documentation, facilitating first-day equipment, IT, and Facilities setup, as well as conducting orientation sessions and coordinating schedules
Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files
Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance
Cultivates a culture that emphasizes responsiveness, innovation, diversity, and excellence
Performs other job-related duties as assigned
Requirements
Prior experience in data entry or administrative support roles is desirable
Proficiency in MS Office suite, particularly Excel and Word
Strong attention to detail and accuracy in data entry
Excellent organizational and time management skills
Ability to work collaboratively, explain the ‘Why,’ and be able to influence others in a fast-paced environment
Effective communication skills, both written and verbal
Strong customer service focus
Ability to handle sensitive and confidential information with discretion
General knowledge of H1B Visa's is preferred
Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position
Fast computer typing skills (MS Office, in particular)
Hands-on experience with an HRIS or HRMS
Basic knowledge of labor laws
Excellent organizational skills
Strong communications skills
Degree in Human Resources or related field
Bachelor’s Degree in Business Administration and have at least 2~3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.