People Relations Manager

• Provide advice and guidance to managers on employee relations matters, including disciplinaries, grievances, absence, performance, and conduct
• Lead on end-to-end case management, including investigations, hearings, and outcome recommendations
• Ensure all cases are managed in line with employment legislation, internal policies, and best practice
• Support and coach managers to build confidence in handling people issues effectively
• Maintain accurate, timely, and audit-ready case records
• Identify trends in employee relations cases and highlight risks or recurring themes to the Head of HR
• Support the development and implementation of HR policies and procedures
• Assist with organisational change processes, including restructures and consultations
• Ensure alignment with regulatory requirements, including CQC standards and expectations
• Work collaboratively with the wider People team to promote consistency and best practice

• Proven experience in a senior Employee Relations or HR role, ideally within health and social care
• Good working knowledge of UK employment law and HR best practice
• Experience managing a range of employee relations cases end-to-end
• Strong organisational skills with the ability to manage a high-volume caseload
• Confident communicator with the ability to influence and support managers
• Ability to coach and develop managers at all levels, building confidence in handling people matters
• Practical, solutions-focused approach to problem-solving
• CIPD Level 5 or equivalent experience
• A values-led approach, aligned to Liaise’s commitment to being Positive, Progressive, and Personal
• Clear enhanced DBS record

Knowledge of Care Quality Commission (CQC) standards and regulatory frameworks

• A supportive and collaborative working environment
• Opportunity to develop your experience across a large, multi-site organisation
• Ongoing professional development and career progression
• Flexible / hybrid working arrangements