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People & Payroll Specialist

United Kingdom · Job Posted July 03, 2026
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Job Description

This is not your typical payroll data-entry job. We are looking for a process-driven People & Payroll Coordinator to ensure the accurate, timely, and compliant delivery of payroll services for circa 3,000 employees. Working closely with HR and Finance, you won't just input data—your focus will be on processing outputs, rectifying discrepancies, managing complex manual calculations, and resolving employee queries directly.

Job Responsibility

  • Stakeholder & Query Management: Partner closely with our third-party provider (Zellis) and Internal expenses, benefits and pensions team, fix payroll discrepancies, and resolve employee queries directly via email and video
  • Complex Calculations: Handle intricate manual calculations for company car schemes, health cash plans, deductions, and lifecycle changes (back pay, terminations, statutory leave)
  • Benefits & Pensions: Prepare and administer payroll data for company pensions (including auto-enrollment), flexible benefits, and employee expenses
  • Compliance & Data: Maintain system records, process statutory forms (P45s, court orders), manage overpayments, and ensure strict audit compliance

Requirements

  • UK Payroll Expertise: Solid experience in payroll administration with a strong working knowledge of UK legislation (PAYE, NI, and statutory entitlements)
  • Advanced Numerical Skills: Comfort performing complex manual calculations and a natural knack for spotting data errors. Pensions (including auto-enrollment), flexible benefits, and employee expenses
  • Communication & Discretion: Ability to explain complex tax or payroll details clearly and professionally to employees, while maintaining strict confidentiality
  • Systems (Desirable): Prior experience working with Zellis or a similar outsourced payroll platform is highly preferred

Nice to have

Prior experience working with Zellis or a similar outsourced payroll platform is highly preferred

What we offer

  • 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years
  • scheme to help you buy extra holiday if you want to
  • An extra day's paid leave each year to volunteer for a cause close to your community or your heart
  • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
  • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice
  • Supportive and progressive people policies - including enhanced family leave and policies to promote flexibility, inclusion and progression
  • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments
  • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice
  • Wellbeing support - including a 24/7 assistance programme for you and your family
  • Financial Wellbeing – Access Stream, our app for managing your finances, pay, rewards and benefits all in one place
  • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products
  • Interest-free loans - including for season tickets and technology

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