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A People Partner is a crucial role within People Experience in markets where line managers and employees are supported in critical employee moments. They work with various teams within the HR network, leading and maintaining Employee Excellence and delivering relevant care for Tier 2 of our service delivery model. In this capacity, a successful People Partner will lead two broad areas. The first is end-to-end leadership on all matters related to employee relations and conflict resolution, with the goal of maintaining a positive work environment and minimizing reputational and compliance risks. The second area involves driving ‘Tier 2 Care’ within our Service Delivery model, where you will advise on and resolve complex local policy, regulatory or legal escalations and handle complex cases requiring market intervention or decisions.
Job Responsibility:
Serve as the first point of contact for employees and line managers on employee relations matters
Lead all employee relations activities with line managers, ensuring compliance and correct interpretation of all relevant employment legislation, HR policies and HR practices
Provide leadership and expert guidance on performance improvement, disciplinary actions, grievance handling, collective and individual consultation and redundancy processes
Offer hands-on support, including writing scripts, collating investigation reports, and drafting outcome letters to support cases through to completion
Assist with the resolution of conflicts or disputes, instilling confidence in managers and employees by being unbiased and neutral in facilitating resolutions
Play a key role in upholding Unilever’s standards of behaviour and company’s code of business principles
Identify ER trends and coach line managers, recommending solutions to address root causes of issues
Take proactive steps to tackle problems early
Coach and support line managers on an individual basis, advising on individual employee relation cases
Stay up to date with changes in employment legislation and HR practices
Ensure consistent application of HR policies and practices on all matters and decisions across the business
Work side-by-side with relevant experts and decision makers in HR (HRBPs, Payroll, Reward, Talent etc), providing support and subject matter expertise to recommend appropriate decisions / actions to address complex HR queries or problems
Provide hire-to-retire support where there is a legal, fiscal, or regulatory requirement
Be accountable for resolving complex policy cases, including areas such as absence management, family leave and flexible working cases
Lead restructuring efforts at the employee level, including conducting severance conversations
Provide relevant input and support on knowledge management requirements to enable our Service Delivery Model
Requirements:
Minimum 4 years’ experience in an ER-heavy operational HR role (e.g. HR Advisor, HR Generalist, ER Specialist)
In depth knowledge of UK employment law applicable to HR policies and practices, and navigating how these relate to employee relations (ER) case management
Ability to provide strong and carefully thought-out ER advice to Line Managers and HR professionals across the business
Extensive experience (and demonstrable expertise) of navigating complex multi-faceted employee relations matters through to conclusion
Experience in working with Unions is preferred
Has a genuine passion for People Needs/Partnership, Problem Solving and negotiation, that drive people & business performance
Strong organization skills as well as attention to detail and diligence
Ability to work independently and in a matrix teamwork environment
Skills: Stakeholder Management
Collaboration
Problem Solving
Unilever Behaviours: Care deeply
Focus on what counts
Stay three steps ahead
Deliver with excellence
Nice to have:
Experience in working with Unions is preferred
What we offer:
Competitive salary and pension scheme
Annual bonus
Free gym
Discounted staff shop
Shares
Flexible and hybrid working environment
Support for wellbeing including hubs, programmes and development opportunities