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People Partner - Retail

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Charles Tyrwhitt

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Location:
United Kingdom , London

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The primary purpose of the Retail People Partner is to deliver our People agenda in the Retail directorate whilst supporting our UK store estate with all people related matters. This involves successfully managing any ER cases that come up in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. As the first point of contact for Retail the role will partner with the Director of Retail and the senior Retail team on strategic matters. Within this role, you will be travelling to our retail store estate which covers all of the UK, France & Ireland.

Job Responsibility:

  • HR point of contact for Retail managers and key point of contact for the Retail Leadership Team
  • Support Store Managers with ER activities (i.e. coaching managers on Conduct, Capability and Attendance)
  • Champion BE-liefs in all interactions with Retail
  • Support Retail leaders to develop Culture Amp action plans
  • Oversee the end to end talent management process for Retail
  • Work collaboratively with the Retail Recruiter to ensure we recruit top talent
  • Pull together and analyse KPIs/reporting for Retail business area
  • Responsible for ensuring induction plans are in place for Retail colleagues
  • Carry out/Review Exit survey data for Retail
  • Delivery of the CT wide People Plan with responsibility for design and implementation of the Retail People Plan
  • Partner with the L&D team and Retail Leadership Team to complete learning needs analysis for the store estate
  • Support the wider HR team to deliver corporate events and activities
  • Carry out other ad-hoc tasks as required

Requirements:

  • Experience within a similar role within a retail or hospitality environment
  • Good level of numeracy
  • Efficient, organised and adaptable
  • Quickly able to build effective relationships
  • Ability to communicate effectively and provide quality client services to internal/external stakeholders
  • Understanding of employment law and experience of practical application
  • A capable and experienced coach to client group
  • Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint
  • Ideally fully or partly CIPD qualified or qualified by experience
What we offer:
  • Competitive salary and excellent bonus scheme
  • A entrepreneurial environment
  • Staff Discount from your 1st day, not just at CT but also from The White Company
  • Hybrid working policy
  • Partner with many charities and sustainability partners
  • CT Social Team ensure there is always something exciting to get involved in

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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