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We’re looking for a highly capable and detail-driven People Operations Coordinator to own and continuously improve the end-to-end employee lifecycle. This role is central to delivering a seamless, compliant, and scalable employee experience, while ensuring our People systems, data and processes operate at a high standard. With a “People Ops as a product” approach, you’ll design, automate and refine processes to reduce friction, improve self-service and support our continued growth. Partnering closely with HR leadership, legal and external vendors, you’ll play a key role in building a modern, scalable People Operations function that employees trust and leaders rely on.
Job Responsibility:
Own and continuously improve end-to-end employee lifecycle administration, including onboarding, offboarding, contracts, employee letters, and employment changes
Coordinate and manage visa and right-to-work support, ensuring compliance with local immigration requirements
Ensure a smooth, consistent, and high-quality employee experience across all touchpoints
Maintain HRIS data integrity, accuracy, and governance for reporting, audits, and compliance
Partner with HR leadership to identify opportunities to enhance system capabilities and adoption
Serve as first-line support for employee and manager queries related to policies, benefits, systems, and processes
Manage and triage People Ops tickets, ensuring timely and accurate responses
Build clear self-service resources to reduce repeat queries and improve scalability
Drive process automation and simplification, reducing manual work and friction across People Ops workflows
Document, standardize, and continuously improve People processes with scalability in mind
Apply a product mindset: gather feedback, analyze pain points, iterate, and measure outcomes
Own and maintain employee handbooks, policies, and SOPs, ensuring they are up to date, compliant, and accessible
Support audits, internal reviews, and regulatory requirements as needed
Partner with legal and external vendors where required
Requirements:
Proven experience in People Operations / HR Operations
Strong hands-on experience with Workday (or similar enterprise HRIS)
Solid understanding of employee lifecycle processes and HR administration
Experience managing HR data, reporting, and compliance requirements
Process-oriented mindset with experience driving automation and simplification
Excellent attention to detail and organizational skills
Strong customer-service mindset with the ability to manage sensitive employee matters
Nice to have:
Experience in a scaling or fast-growth environment
Exposure to global or multi-country HR operations
Knowledge of employment law basics in one or more regions