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RedCloud Logo RedCloud · Human Resources

People Operations Specialist

United Kingdom, London · Job Posted May 29, 2026
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Job Description

We’re looking for a People Operations Specialist who can join our team’s mission to bring order to chaos. You’ll sit at the heart of our People team, owning key employee lifecycle processes end-to-end and making sure everything runs smoothly behind the scenes - even when the business is moving fast and things aren’t always perfectly defined. This is a hands-on, high-impact role where execution matters. If you’re someone who spots gaps, fixes problems, and gets things done without waiting for perfect instructions, you’ll thrive here.

Job Responsibility

  • Run onboarding, offboarding, and employee changes end-to-end
  • Process high-volume People transactions quickly and accurately
  • Keep HR systems (HiBob) clean, up-to-date, and audit-ready
  • Manage payroll inputs, pensions, and benefits admin
  • Create contracts, letters and other employment documents
  • Handle offboarding logistics and vendor coordination
  • Triage and respond to incoming tickets and questions
  • Support employees and managers with policies, processes, and benefits
  • Maintain an up-to-date and impactful knowledge base
  • Route complex queries to the right teams
  • Spot inefficiencies and fix them
  • Improve templates, SOPs, and workflows
  • Reduce errors, rework, and confusion
  • Bring solutions, not just problems

Requirements

  • Experience in People Ops / HR Ops / HR Admin (ideally in a fast-paced or scaling environment)
  • Strong ownership: you build, improve and run processes, not just tasks
  • High attention to detail (you catch what others miss)
  • Comfortable managing volume without dropping quality
  • Experience with HR systems (HiBob is a bonus)
  • Knowledge of payroll, benefits, and employee lifecycle processes
  • Clear, practical communicator who can handle ambiguity
  • Someone who gets stuck in and figures things out

What we offer

  • Immediate ownership and impact
  • Opportunity to shape People Ops in a growing company
  • Fast-moving, no-red-tape environment
  • Real potential to turn this into a permanent role
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