People Operations Specialist Job at Unilever (Metro Manila)

People Operations Specialist

Unilever

Location:
Philippines , Metro Manila

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The People Operations Specialist has knowledge and expertise in Workday Employee data management and Employee Experience processes within the market of scope. This role specifically will ensure all employee data support is provided or executed with accuracy and timely delivery and must have working knowledge of Bahasa or English-speaker with experience in working with the Indonesian market.

Job Responsibility:

Perform Workday Employee data management
Joining/Onboarding
Set up employee Workday profiles upon trigger from Talent Team
Generate Business letters, contracts as needed
Role Moves/Promotions/exits
Execute transactions on Workday for employee moves and coordinate with in-market partners
Own data accuracy in all elements, including merit/bonus plans, cost centre, etc. in Workday
Manage coordination with stakeholders and in-market partners to perform data hygiene audits and drive corrections of Workday data
Pay/Benefits
Work with HRIT to ensure correct workday compensation data feeds into Payroll system
Work with Benefits, Payroll points of contact to ensure compensation changes are captured in payroll
Exit
Perform Employee Exit transactions in Workday
Coordinate with in-market partners to ensure smooth exit process and severance administration
Effective intersystem linkages
Ensure timely integration of JML-Workday systems
Update knowledge base/SOP documents relevant to scope
Data reporting, analytics, audit and validation
Generate Workday standard HR reports following the COBP on data privacy
Provide basic data analysis on employee records
Coordinate with country people partner, reward and other departments point of contact to do Data validation

Requirements:

Bachelor's degree in Human Resources, Business Administration, or a related field is advantageous
Proven experience in customer service, People Experience (PEX), HR advisory or live chat support, preferably within an HR context
Understanding of HR process and policy with experience working in regional or multi country operations is desirable
Knowledge of HR processes and best practices
Bahasa Indonesian Language Skills (preferred)
Knowledgeable in Excel visualization. PowerBI experience helpful
Excellent written communication skills, with the ability to provide clear and concise information real-time
Strong problem-solving abilities and a customer-centric mindset
Proficiency in using live chat/ case management platforms and HR information systems (Workday and ServiceNow would be advantageous)
Ability to multitask and prioritize effectively in a fast-paced environment
Commitment to quality and adherence to defined SLA
Team player with the ability to collaborate effectively across various hubs/locations
Ability to navigate new technologies

Nice to have:

Bahasa Indonesian Language Skills (preferred)
PowerBI experience helpful
Workday and ServiceNow would be advantageous

Additional Information:

Job Posted:
March 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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