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BASIC/DEPT® Logo BASIC/DEPT® · Human Resources

People Operations Specialist

Croatia, Zagreb, Split · Job Posted January 18, 2026
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Job Description

As a People Operations Specialist, you will create a smooth employee journey experience. You will be responsible for fulfilling processes to make them as easy and pleasant as possible for all stakeholders. You will be the first point of contact for cross-site administrative tasks and actively support the teams.

Job Responsibility

  • Coordinate and oversee end-to-end onboarding and offboarding processes, including communication of next steps, contract preparation, and scheduling of introduction meetings, while ensuring a smooth experience for all stakeholders
  • Manage administrative tasks such as contract amendments, certificate issuance, and other employment-related documentation in collaboration with internal departments
  • Generate and analyze reports from internal HR tools to support decision-making and process optimization
  • Act as a point of contact for onboarding-related queries, providing timely support to new employees and freelancers
  • Maintain and update employee records, ensuring data accuracy and compliance, and coordinate with key stakeholders to align on updates or changes

Requirements

  • Bring a proactive, positive, and goal-oriented mindset with a strong sense of ownership
  • Demonstrate a reliable, independent, and solution-oriented working style, with the ability to anticipate needs and act accordingly
  • Comfortable working autonomously while maintaining accountability and delivering results
  • Motivated to continuously develop new skills and adapt to evolving tools and technologies
  • Communicate clearly, effectively, and in a timely manner across all levels of the organization
  • Have hands-on experience in personnel and payroll administration within an HR-related environment
  • Possess strong professional proficiency in both written and spoken English

What we offer

  • Transparent career development and pay
  • A rewarding, supportive and healthy company culture
  • Supplemental and additional health insurance
  • Pension scheme: third pillar pension fund
  • Referral bonus program
  • Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme
  • A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
  • Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications
  • Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
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