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We’re looking for an experienced People Operations Specialist to join our People team at Productboard. This role is foundational to how we support our employees and leaders across Europe and North America. You’ll play a hands-on role across the full employee lifecycle for a workforce of roughly 300 people. This is a great opportunity for someone who enjoys operational ownership, loves getting the details right, and cares deeply about creating a positive employee experience at scale.
Job Responsibility:
Onboarding and offboarding: Manage the entire employee lifecycle
Performance Management: Provide critical Ops support for two annual performance cycles
People data management: Maintain accurate employee records while safeguarding sensitive and confidential information
Benefits Administration: Working with our PEO, you will be the point person for all North America employees on benefits, maternity and paternity leave processes, and all LOA's in general
Compliance and legal operations: Maintain global SOPs and ensure HR processes align with labor laws, regulations, and internal policies
Training and development support: Partner with HRBPs to coordinate training programs, track attendance, and support career growth initiatives
Health and safety: Help promote employee well-being by supporting safety policies, reporting processes, and a healthy work environment
HR technology: Help manage and continuously improve our HRIS (HiBob), partnering closely with our HR Analyst on reporting and automation
Payroll and benefits administration: Respond to employee questions related to compensation, payroll, and benefits administration
Requirements:
Bachelor’s degree required
3+ years of experience in an HR / People Operations role, ideally within a fast-growing software company
Experience supporting a global operation, which may require you to work early mornings in support of European operations
Comfort working in a fast-paced environment where priorities evolve, and details matter
Strong written and verbal communication skills, with the ability to engage confidently with senior leaders
Solid project and stakeholder management skills
Hands-on experience with HRIS platforms, ideally HiBob, and strong skills in Excel, Google Sheets, and the Google Workspace
Comfort presenting to groups, particularly when supporting new-hire onboarding
Ability to travel to San Francisco and the Czech Republic as needed
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