This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a Workforce Operations Specialist to support the full lifecycle of full time and consultant employees across several large enterprise clients. This role is highly operational and hands-on, sitting at the intersection of onboarding, workforce support, offboarding, and client management. This is a great role for someone who likes owning processes, keeping things organized, and being the steady point of contact amid a lot of moving parts. Role begins as temporary (an immediate need for training purposes), with a path to become a permanent employee.
Job Responsibility:
Manage end-to-end onboarding for full time employees and consultant hires, including offer documentation, background checks, compliance requirements, system access, and equipment coordination
Handle offboarding and terminations, including access removal, equipment returns, final timesheets, and benefits notifications
Support consultant conversions and ensure all required documentation and approvals are completed
Serve as a primary point of contact for employees throughout their lifecycle
Support timesheets, PTO tracking, pay questions, benefits inquiries, and general employment support
Coordinate updates related to pay changes, extensions, work authorization renewals, and personal information changes
Partner closely with Payroll, Benefits, HR, and IT to resolve issues efficiently
Act as a liaison between hiring managers, enterprise clients, MSPs, and internal teams
Manage client-specific onboarding and workforce processes
Prepare and distribute operational reports related to active workers, conversions, terminations, and billing as needed
Support SOW extensions and change requests in partnership with internal and client stakeholders
Requirements:
Bachelor’s degree
2-5 years of experience in People Operations, HR Operations, staffing operations, or a similar role
experience working within a staffing company will be prioritized
Highly organized with strong attention to detail and follow-through
Comfortable juggling multiple priorities in a deadline-driven environment
Clear communicator who is proactive and not afraid to chase answers
Experience with HRIS, ATS, MSP platforms, or timekeeping systems