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Abridge is looking for a detail-oriented, compliance-savvy, and empathetic People Operations Manager to join our People team. This role is ideal for someone who thrives in the details, brings sharp expertise in employment law and regulatory requirements, and can deftly balance the administration of complex processes with people-first communication. As our People Operations Manager, you’ll take point on critical operational areas including immigration, compliance reporting, benefits administration, and leave management. You’ll partner closely with the Head of People Operations and others across the People team to ensure we’re not just buttoned up — we’re ahead of the curve. This is a high-impact, foundational role for a trusted operator who wants to help build scalable, human-centered processes in a fast-moving startup environment.
Job Responsibility:
HRIS & Systems Ownership (Rippling)
Fully own Rippling, building and optimizing workflows, automations, and modules
Create and refine lifecycle processes (onboarding, offboarding, access, provisioning) and partner with IT on device management and identity/access controls
Maintain clean, accurate systems through audits, reporting, and proactive troubleshooting
People Operations (Generalist Work)
Interpret regulatory and policy updates across employment, leave, compliance, and immigration
Lead the design, revision, and governance of People policies and handbooks for a multi-state employee base
Oversee compliance programs and reporting requirements (e.g., EEO-1, VETS-4212)
Manage complex or escalated cases involving leaves, accommodations, background checks, and employment compliance
Partner with legal counsel and external vendors on program updates, escalations, and continuous improvement of People processes
Programs & Operational Excellence
Manage compliance programs, including audits, harassment prevention training, and other regulatory mandates
Build and refine People Ops processes across IT, Finance, Legal, and Recruiting
Create and maintain SOPs, documentation, and change-management communications
Jump in wherever operational gaps exist and help improve clarity and structure
Requirements:
3–7+ years in People Ops, HRIS, HR, or hybrid HR/IT operations roles
Deep expertise in Rippling — not just as a user, but a power operator
Strong technical aptitude and comfort working with systems, workflows, and IT partners
Experience supporting compliance, LOA, immigration, background checks, and policy programs
Highly organized, detail-oriented, and able to context-switch effectively
A builder mindset — someone who seeks out gaps and creates scalable solutions
Excellent written and verbal communication skills
Nice to have:
Experience working in a startup or high-growth environment
Familiarity with HR systems and the ability to troubleshoot and configure workflows
A collaborative spirit and a passion for building people processes that are efficient, compliant, and human
A bias for action and comfort with ambiguity
What we offer:
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families
Generous HSA Contribution
Paid Parental Leave
Family Forming Benefits
401(k) Matching
Personal Device Allowance
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
Mental Health Support
Sabbatical Leave after 5 years of employment
Compensation and Equity: Competitive compensation and equity grants for full time employees