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Giacom Logo Giacom · Human Resources

People Operations Manager

United Kingdom, Nelson · Job Posted June 29, 2026
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Job Responsibility

  • Lead the day-to-day delivery of People Operations, ensuring an efficient, high-quality and compliant service
  • Act as the escalation point for complex employee relations matters, supporting managers and driving consistency in best practice
  • Empower managers by improving understanding of people processes, policies and the employee lifecycle
  • Use data, KPIs and insight to drive performance, inform decision-making and improve employee experience
  • Drive continuous improvement across processes, systems and service delivery, identifying opportunities to simplify and increase efficiency
  • Support the modernisation of the function through automation, HR systems development and scalable ways of working
  • Ensure compliance with employment legislation, internal policies and audit/ISO standards
  • Coach and develop a high-performing People Operations team
  • Build strong stakeholder relationships to influence, challenge and drive positive change

Requirements

  • CIPD qualified (or equivalent experience)
  • Strong experience managing, leading and developing operational HR / People functions
  • In-depth knowledge of employee relations and employment legislation (including TUPE)
  • Experience leading process improvement or transformation initiatives
  • Confidence using data and insights to drive decisions
  • Strong stakeholder management and influencing skills
  • A proactive, solutions-focused approach with the ability to challenge and drive change
  • Experience with HR systems / HRIS implementation or optimisation

What we offer

  • Hybrid working
  • Investment in your future career with a variety of learning and development opportunities
  • No dress code - embrace the freedom to bring your whole self to work
  • 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
  • A pension plan for your future
  • Complimentary refreshments in all our offices
  • Car allowance
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