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People Operations Manager

14forty.co.uk Logo

14forty

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Location:
United Kingdom , Cheltenham

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

30000.00 GBP / Year
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Job Description:

We are seeking a Peoples Operations Manager to support and drive the labour plan and HR service across Exeter and Wincanton Racecourses. You’ll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences. This is a varied, hands-on role where you’ll work closely with operational teams to support recruitment, performance and employee experience across multiple venues.

Job Responsibility:

  • Plan and manage staffing levels to meet event and operational needs
  • Support recruitment, onboarding and training of casual and permanent teams
  • Build and maintain a strong, reliable pool of event staff
  • Explore new and creative ways to attract and retain talent
  • Act as a first point of contact for HR queries, policies and procedures
  • Support managers with employee relation matters
  • Maintain accurate and compliant employee records
  • Contribute to performance management and succession plans
  • Build key relationships with General Managers, Heads of departments, the wider home team and client partners
  • Support delivery of training plans and onboarding programmes
  • Help identify and develop future talent within the team
  • Work with managers to ensure teams are trained to deliver a 5-star guest experience
  • Identify new ways to attract, retain and develop existing talent
  • Promote a positive, inclusive and high performing team culture
  • Build strong relationships with stakeholders across all venues
  • Encourage engagement and team development
  • Ensure all staff met health & safety and legal requirements
  • Support H&S initiatives and maintain high standards across site
  • Promote a culture of safety and accountability

Requirements:

  • Full UK driving licence (essential)
  • Experience in hospitality / events is desirable
  • Strong administrative and IT skills
  • Proactive, solution focused and adaptable
  • Ability to influence and support others effectively
What we offer:
  • healthcare
  • wellbeing support
  • 23 days' annual leave plus bank holidays
  • life assurance
  • meals on duty

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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