People Operations Manager

• Operate as the main resource for all people-related initiatives, projects, and tasks for the locations
• Act as a liaison between your locations and the broader organization for all People Team-related areas
• Partner with business leaders on performance matters and monitor progress by coaching managers and Teammates
• Assist in successfully onboarding and acclimating new teammates within your areas
• Partner closely with leaders and Teammates to improve work relationships, build morale, and increase productivity and retention
• Collaborate with business leaders and Teammates to drive a culture of diversity, equity, and inclusion
• Form collaborative relationships, building on enterprise offerings to provide focused approaches for the business that promote a learning culture
• Partner with managers to address performance or behavioral concerns through effective, thorough, and objective investigations
• Assure company policies are administered fairly and consistently across the organization
• Provide guidance to management and Teammates on People-related issues and initiatives
• Identify and help develop and execute best practices that are aligned with meeting the needs of the business and improving Teammate experience
• Process changes and maintain records in HRIS as needed
• Utilize systems to gather and distill data as necessary to support the needs of the business and Teammates
• Identify and provide solutions to address non-compliance and potential liability
• Collaborate with the rest of the People & Culture team and business leaders on special projects as needed to support ACV’s organizational culture and to ensure an exceptional Teammate experience
• Ensure compliance with federal, state, and local employment laws and regulations
• Understand the staffing needs of the business and partner with Compensation and Talent Acquisition teams to ensure effective execution
• Partner with managers on creating effective onboarding plans, succession planning, promotions, Teammate development, and career pathing
• Partner with managers to ensure accountability through reporting on achievements to KPIs and data analysis on the performance of their teams
• Consult with managers on the organizational design of their teams and departments
• Perform additional duties as assigned/required

• Ability to read, write, speak, and understand English
• Minimum – Bachelor’s degree in a related discipline
• 5 years’ People & Culture / Human Resources or related experience
• Demonstrated proficiency using G-Suite, Microsoft Office products, and HRIS platforms
• Ability to maintain a high degree of confidentiality
• Demonstrated organizational and administrative skills, attention to detail, and follow-up skills
• Ability to meet deadlines
• Experience in full-cycle recruitment process, total rewards programs, Teammate/Employee relations, and compliance
• Ability to multitask and project management skills
• Ability to work independently
• An eye for identifying and implementing process improvements
• Proven communication skills
• Ability to work on-site in both an office environment and an active auction/automotive environment for the majority of the time
• Able to walk, sit, or stand to perform duties at a computer or related office equipment for the majority of the workday
• Able to lift, push, pull, or move items weighing up to 25 lbs. for various office needs
• Regular travel will be required between the identified site locations and occasional travel to other company locations as needed to support business operations

PHR and/or SHRM-CP Certification preferred

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)