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We’re looking for a highly hands-on People Operations Manager to own and be responsible for our UK people operations. This role sits at the center of our London office and is critical to delivering a high-quality, reliable employee experience—from payroll and benefits to day-to-day support. You’ll act as the primary point of contact for our UK team while partnering closely with a global, highly coordinated People Ops function. This role requires strong execution, sound judgment, and the ability to work effectively with senior stakeholders—balancing business needs with people priorities.
Job Responsibility:
Own and be responsible for UK payroll and commissions processes
Managing UK immigration processes
Own and continuously improve our UK benefits programs
Act as the first point of contact for UK employees across all people-related matters
Own the day-to-day HR operations, ensuring policies, compliance, and processes run smoothly
Use data to analyze trends, identify issues, and drive operational improvements
Design and implement automations, workflows, and AI agents to increase efficiency and reduce manual work
Shift operational leverage toward systems so you can focus more time on people and impact
Partner with finance and global People Ops on reporting, audits, and process improvements
Work with senior stakeholders across the business, handling objections, navigating trade-offs, and driving alignment on people-related decisions
Collaborate on international and strategic People Ops initiatives, particularly related to systems and tooling
Requirements:
5–6+ years in People Operations / HR, ideally in a startup or high-growth environment
Proven experience owning full suite of UK payroll, commissions, and employee benefits
Strong analytical mindset
Exceptional attention to detail and operational discipline
Excellent communication and interpersonal skills
Demonstrated ability to influence without authority
A team-first mindset with the ability to collaborate across a global organization
Comfortable operating in a fast-paced, high-ownership, highly fluid environment
AI-forward operator
Able and excited to be in our London office 5 days a week
Nice to have:
Exposure to European labor law and multi-country operations
Experience working with or implementing HR systems / People Ops tech stacks
Experience applying automation and AI tools in operational environments
Interest in building more scalable, tech-enabled People processes