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We’re looking to hire our first People Operations team member at Rogo to support the planning, execution, and ongoing management of our key People programs throughout the employee lifecycle. This is an exciting opportunity to help build the foundation of the employee experience as we scale, helping to attract, retain, and grow top talent. This role will report to the Chief of Staff at the time of hire but will roll up to a Head of People in the near future.
Job Responsibility:
New Hire Onboarding: Own and evolve our onboarding experience, prioritizing personalization, clarity, and scalability so new hires feel set up for success and internal tasks are managed efficiently
Performance Review Cycles: Drive the execution of performance review cycles, designing for effectiveness and scale, and ensuring deadlines are met, and team members are equipped with guidance and resources
Surveys: Manage engagement survey delivery and communications
ability to interpret results and draw insights is a plus
People Tools & Systems: Own the management of our HR tech stack, currently centered around Rippling PEO. Support evaluation, implementation, maintenance, and continuous improvement of People systems, automations, and integrations
People Data Management: Build and manage workflows for tracking people changes throughout the year – promotions, role changes, offboarding, etc. – ensuring our systems and processes are always up-to-date and accurate
Benefits Admin: Lead management of our benefits programs through our PEO, ensuring a smooth and accurate employee experience
HR Compliance: Maintain compliance with applicable employment requirements, policies, and documentation, escalating complex matters as needed
Employee Engagement & Connection: Evolve and own our engagement activities to create meaningful opportunities for connection and recognition
Internal Communication & Resources: Manage the employee Wiki and employee guides, and build communication plans for people programs, ensuring the team is informed and supported
Serve as a People Ops partner to people managers, providing guidance on performance conversations, feedback, and day-to-day people management questions
Develop and maintain clear manager resources, templates, and documentation to support consistent management practices
Collaborate cross-functionally with Finance, Legal, Recruiting, and Leadership on projects, policies, and operational improvements
Lead ad hoc projects in support of the People function as needs arise
Requirements:
5+ years of experience in People Operations, HR Operations, and program management
Demonstrated success in designing and executing structured processes and programs with minimal direction