People Operations Manager

Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. This is a rare opportunity to help build and scale the company’s People foundations as a senior individual contributor at a high-growth, global startup. You’ll be responsible for making sure Plain’s People systems actually work - from tooling and onboarding to performance and culture - while partnering closely with our Head of Operations (Youmna), founders, recruiters, and functional leads. You’ll work horizontally with Talent, enabling and supporting recruiting efforts, with end-to-end ownership of People operations and programs. This role is ideal for someone who wants real scope and impact without managing a team, and enjoys being close to the details while shaping how the company operates as it scales.