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General Motors Logo General Motors · Human Resources

People Operations Lead - GMIO

Philippines, Taguig City · Job Posted May 28, 2026
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Job Description

The role will lead GM People Operations team in Asia and Middle East, acting as the local SME for Employee Journeys, embedding local-specific requirements into global standards and ensuring high-quality, timely, and compliant HR services, and optimize key people processes and knowledge governance using process-driven methodologies, AI-enabled solutions, and data analytics to streamline and standardize workflows.

Job Responsibility

  • Act as local SME for Employee Journeys, ensuring local requirements are embedded in global standards
  • Ensure accuracy of the knowledge base and solid Knowledge Governance Model
  • Mapping and optimization of key journeys (onboarding, offboarding, leaves & life events, immigration and Local specific processes)
  • Apply Process-Driven Application methodologies to streamline and standardize workflows for efficiency and consistency
  • Drive simplification, efficiencies and continuous improvements in processes and operational cadences
  • Manage Projects, from conceptualization and planning to execution and post-implementation review
  • Enable AI‑driven service delivery by supporting the implementation of advanced technology solutions in the countries
  • Proactive in identify downstream impacts to project & change management plans, to mitigate risk and enable smooth implementation across audience segments
  • Develop and present insights and reports using Data analytics, demonstrating business acumen by connecting HR data to business outcomes
  • Collaborate with cross-functional teams to understand business needs and translate them into effective People Operations solutions
  • Lead and develop the People Operations GMIO team, managing workload, priorities, and performance
  • Ensure high‑quality, timely, and consistent HR services aligned with local regulations and global standards
  • Manage relationships with HRBPs, COEs, Local Leadership, Legal, IT and other stakeholders to ensure smooth implementation of changes
  • Prioritize, support & invest in practices that enhance the organization’s diversity, equity and inclusion
  • Operate with unwavering integrity, ensuring compliance with GM’s code of conduct, policies & practices
  • Inspire, coach and develop a team of HR Analysts and associates to work together as a high performing team

Requirements

  • Bachelor’s degree in human resources, Business administration, Industrial Engineering, or related field
  • At least 7 years of experience in HR, People Operations or Process Optimization
  • Proven experience in: end‑to‑end process management and project management, digital tools and data analytics, process improvement, standardization, or automation projects
  • Advanced English language proficiency (global interaction and documentation)
  • Process and systems thinking, with data‑driven decision making
  • Employee‑centric mindset and strong focus on end‑to‑end journeys
  • Project management, including planning, execution, monitoring, and closing
  • Strong orientation to results, simplification, and continuous improvement
  • People leadership and capability development
  • Stakeholder and change management in matrix, multicultural environments
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