CrawlJobs Logo

People Operations Hub Specialist

Mexico, Mexico City · Job Posted February 16, 2026
Apply Position
Job Link Share

Job Description

In this role you will drive HR excellence through operations with an operationally focused mindset. This role will operationally develop the hire activities for the North America Region (USA and Canada) that will enable hires can be successfully completed in system (Workday).

Job Responsibility

  • Request Management: Receive, manage, and close ServiceNow, Workday, or related requests within the scope of Internal Hires management accurately and on time
  • Data Accuracy: Enter and validate internal hire-related data for North America employees in Workday with precision
  • Stakeholder Collaboration: Communicate effectively with key stakeholders to ensure accurate benefits & payment management
  • Process Documentation: Develop and maintain process-related documents to guarantee flawless execution of Internal Hiring activities
  • Payment Coordination: Partner closely with relevant stakeholders to ensure benefits and reimbursements are properly set up across all platforms

Requirements

  • Bachelor’s degree in human resources, admin or a related field require
  • Advanced English, excellent communication skills both verbal and written
  • 1–2 years of experience working with Workday in similar HR operational roles
  • Goal driven attitude
  • Experience with North America processes and incidents management for large organizations
  • Ability to work with cross-functional teams while working with and influencing stakeholders
  • Ability to work in a fast-paced team environment with demanding project schedules
  • High attention to detail, process-oriented, and a motivated self-starter
  • Tools: Experienced in Excel, Outlook, MS Forms, Service Now or equivalent, Workday, or equivalent

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

People Operations Hub Specialist

8 matching positions

Senior Director Global Entertainment & Influencer Marketing

Lead PUMA’s global entertainment, influencer, creator and cultural talent strate...
Location
Location
United States of America , Los Angeles
Salary
Salary:
156000.00 - 216060.00 USD / Year
about.puma.com Logo
Puma Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Marketing
  • 15+ years’ experience in entertainment marketing, influencer marketing, creator strategy, cultural marketing, talent partnerships, PR or brand partnerships
  • Experience within global consumer brands, ideally across sportswear, fashion, luxury, entertainment, music, media, platforms or youth culture
  • Strong network across Los Angeles entertainment, music, fashion, sport, creator and cultural ecosystems
  • Strong judgement on brand fit, cultural credibility, reputation risk and talent behaviour
  • Demonstrated ability to build talent partnerships that drive brand relevance, not only paid reach
  • Commercial understanding of how influence connects to traffic, conversion, product demand and sell-through
  • Proven experience leading teams of 10+ people
  • Strong understanding of creator platforms, social commerce, influencer measurement and digital content behaviour
  • Experience working across global HQ, regional and local market structures
Job Responsibility
Job Responsibility
  • Lead PUMA’s global entertainment, influencer, creator and cultural talent strategy, building a world-class ecosystem of celebrities, artists, musicians, athletes, creators, stylists and cultural tastemakers who increase brand relevance, desirability and commercial impact
  • Based in Los Angeles, the role serves as PUMA’s global hub for entertainment, creator culture, music, sport culture, fashion and youth influence, ensuring the brand is connected to the people, platforms and moments shaping global culture
  • The role is accountable for moving PUMA from ‘single campaign-based’ influencer activity to a structured, global entertainment and creator marketing model that supports brand heat, product demand, social engagement and commercial conversion
  • Define and lead the global entertainment, influencer and creator marketing strategy across all major brand, category and commercial priorities
  • Build a global talent architecture across celebrities, musicians, actors, athletes, creators, streamers, stylists, cultural connectors and commerce creators
  • Identify which talent drives brand elevation, category credibility, social velocity, community relevance and commercial conversion
  • Ensure entertainment and influencer activity is integrated into global brand planning, campaign development and product launch strategy
  • Develop long-term cultural partnership opportunities that strengthen PUMA’s position in sport, fashion, music, entertainment and youth culture
  • Build and manage PUMA’s global network across entertainment, music, sport, film, fashion, gaming, creator platforms and cultural communities
  • Act as senior relationship lead with agents, managers, publicists, stylists, labels, studios, creator agencies and key cultural intermediaries
What we offer
What we offer
  • Bonus
  • Benefits (Benefit Summary Corporate)
  • Fulltime
Read More
Arrow Right

Product Experience Team Lead

We're standing up the PX function in our Boston office and we need a founding te...
Location
Location
United States , Boston
Salary
Salary:
Not provided
lovable.dev Logo
Lovable
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer-obsessed: 3+ years in B2C/B2B support or a customer/client-facing role. You know what great user experience looks like and you hold the bar high.
  • Boston native: You have deep roots in the Boston tech and university ecosystem — whether through school (MIT, Harvard, or similar), work, or community. People know you and you know people.
  • Operationally rigorous: You build systems, not just teams. You default to process, schedules, and metrics. You've run something where the quality of the output depended on your ability to keep a complex operation running smoothly
  • Product & technical fluency: You understand how products work and can engage confidently with product and engineering on complex user issues. You don't need to be an engineer, but you're not intimidated by technical conversations and you get up to speed on products quickly.
  • Sharp communicator: Warm, clear, and precise — whether coaching a new hire, running a feedback session, or representing Lovable at a campus event.
Job Responsibility
Job Responsibility
  • Lead the Boston hub: Set the culture, manage day-to-day quality, and grow a team that delivers world-class PX across US time zones
  • Build the campus pipeline: Forge active relationships with MIT, Harvard, and other Boston-area universities to recruit part-time and full-time talent into the PX team
  • Build and manage a team of part-time student PX specialists: Including scheduling, onboarding, quality coaching, and performance management
  • Own US escalations: You are the escalation point for complex user issues during Americas hours. You understand the product well enough to triage technical problems, collaborate with engineering when needed, and close the loop with the customer.
  • Be the voice of the user: Capture high-signal feedback from customers and make sure it reaches product and engineering.
  • Collaborate globally: Work hand-in-hand with the Stockholm PX team and engineering to ensure consistent quality and shared learnings across hubs
  • Fulltime
Read More
Arrow Right

Sales Support Specialists

The person we’re looking for is a self starting, data savvy sales performance sp...
Location
Location
South Korea , Gwangmyeong-Si, Gyeonggido
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Self starting, data savvy sales performance specialist
  • Ability to operate as a team of one turning insights into action with pace
  • Analytical storyteller with deep fluency in IKEA tools, processes, and cycles
  • Build clean data pipelines with the Digital Hub in China
  • Translate data into clear pricing, supply forecasting, and sales activation decisions
  • Equally at home in spreadsheets and on the shop floor
  • Hardwire performance rhythms (dashboards, KPI follow up, A/B tests) across our omnichannel reality
  • Spot deviations early and mobilize Business Leaders to course correct
  • Handle necessary administration (range dimensioning, sales steering tools, comms proofing)
  • Push for higher conversion, cross sell, and add on opportunities
Job Responsibility
Job Responsibility
  • Work closely together with the digital hub to make sure the right data lands at the right place
  • Coordinate setting prices and supply forecasting across the Home Furnishing Business area
  • Ensure pricing and supply forecasting support achieving the target financial frame
  • Perform selling administrative tasks including range dimensioning, activity-related administration, range management, proof reading e.g., of commercial communication, updating sales steering tools, reporting, and sales monitoring in order to support Business Leaders
  • Monitor sales and gross margin performance, identify deviations, and activate the business via Business Leaders
  • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF, Communications, Sustainability, BNOF, People & Culture)
  • Fulltime
Read More
Arrow Right

Customer Experience Specialist (Event)

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Changsha - Yuelu District
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IKEA concept, culture and values – Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation.
  • IKEA brand – Knowledge of what the IKEA brand means and how it should be incorporated in everything IKEA does.
  • Branding: Knowledge of creating a unique image for the local brand in the consumers' mind and establish a significant and differentiated presence in the market that attracts and retains customers.
  • Globalization – Able to adapt global Meeting Place concept to meet local culture and community needs and willpower to adjust the global concept to stay and continue to be relevant.
  • Customer experience practices – knowledge of the customer experience practices and innovations used by the industries worldwide (including retail, meeting places, F&B, leisure, hotel business, other places where customer experience is an integral part of the business
  • Customer Behavior – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making.
  • Customer journey - Knowledge of the customer’s whole interaction with Ingka, from first encounter to purchase – using digital and physical tools and platforms.
Job Responsibility
Job Responsibility
  • Co-create the Customer Experience Program for the Meeting Place by providing solutions which enhance the Customer Journey for each customer group. Secure efficient communication with customers.
  • Execute on assigned tasks which contribute to strategic priorities within the Customer Experience supporting Customer Experience Manager as priorities evolve to deliver day-to-day Customer Experience activities, leveraging their specific customer experience expertise and knowledge of standards on local and different markets.
  • Propose and execute localization of the Meeting Place in all MP’s touch points (off-line and on-line), commercial offer, partners design concepts and formats, design story, services, amenities and temporary special experiences to ensure relevance and consistency from customer perspective.
  • Create and manage customised events and marketing activities together with our Partners, Communities and IKEA and follow them up.
  • Actively work on customer experience improvement by increasing IKEA presence in the Meeting Place and developing common commercial calendar together with IKEA
  • Cooperate with Accelerator Hub and external partners in order to identify and implement innovation projects or initiatives in the Meeting Place. Support local innovation projects which uplift Meeting Place unique customer experiences, co-creation and operations optimization.
  • Regularly monitor customers’ interaction with the MP. Collect and use Customer Voice in order to engage, explain and talk to our customers day to day. Use active listening and other communication techniques to uncover customer insights. Use all communication channels, including social networks as part of daily work. Involve customers into the quick prototyping of the new ideas and concepts.
  • Follow-up, accumulate and share practices and lessons learnt with other Meeting Places. Ensure the appropriate documentation of customer experience related materials
  • Fulltime
Read More
Arrow Right

Partner Relationship Specialist

Location
Location
China , Wuxi
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Synergy Leasing – Able to create synergies among tenants that ensures a complementary offer for the customers
  • Customer Behaviour – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making
  • Industry best practice: Knowledge of how to explore industry best practice, process it and apply it in action as well as sharing with IKEA
  • Customer experience: Understanding the desired relationship at individual touchpoints
  • Organizational Capabilities. Be able to manage all the document flow with our partners ensuring a efficient and fast negotiation flow
  • Innovation selling - Knowledge of sales steering methods and tools to draw co-workers, decision makers, partners, stakeholders and final customers 'attention to prioritized products and/or ideas to reach innovative project commercial goals
Job Responsibility
Job Responsibility
  • In cooperation with Partner Relationship Manager drive the development, implementation and follow-up of the long-term Leasing strategy for the Meeting Place. Ensure that the Leasing Strategy reflects the business priorities and customer needs, as well as uniqueness of the Meeting Place and is consistent with the defined customer journey
  • Drive Income part Budget/Estimations planning processes together with Partner Relationship Manager
  • Engage with our partners to improve the sustainability performance of the Meeting place (including fit out, operations and community engagement), communicate the vision and benefits of our sustainability agenda and encourage partners to inspire & enable our visitors to lead more healthy and sustainable lifestyles
  • Drive visitation to IKEA and secure sustainable cross-visitation and spontaneous visitation to IKEA Store being together and acting as a one team within the responsibilities
  • In close cooperation with people in the centre’s manager/leader create a great place to work for tenants & other commercial partners working in the by implementing competence development activities, learning offer, creating tenants & partners space
  • Support partners with on boarding, re-location & re-clustering being responsible for control of tenants move-in, move-out and fit out processes
  • Manage the day to day relationship with partners, ensuring that operational issues are addressed to the relevant function in the meeting place and take control over the status. Ensure that all documentation related to partners is updated and compliant. Manage the flow of contract signing with our partners, from the signing of the contract to the archiving
  • Analyse competitors (including Meeting places) and city activities, actively seek innovative ideas, find and implement best practices and create unique events in terms of commercial offers & partners, local brands and rising stars
  • Together with the Partner Relationship manager ensure that all the information regarding the centre’s performance (Management report, footfall, Sales, etc), as well as the Partners (rent discounts, Break clauses, operational incidents) is being reported accordingly and the information is readily available when necessary
  • Cooperate with Accelerator Hub, New Income Streams Implementation Teams and/or other internal and external partners in order to identify and implement innovation projects in the Meeting Place, striving to achieve latest, unique and relevant partner concepts to the Meeting Place
  • Fulltime
Read More
Arrow Right

Partner Relationship Specialist

To optimise the meeting place experience for the many people to drive visitation...
Location
Location
China , Wuhan
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Synergy Leasing – Able to create synergies among tenants that ensures a complementary offer for the customers.
  • Customer Behaviour – Knowledge of existing and potential customer’s needs, behaviours and aspirations to be able to help Ingka evaluate future endeavours and further translate insights into most relevant ideas & solutions, to support for business purpose and decision-making.
  • Industry best practice: Knowledge of how to explore industry best practice, process it and apply it in action as well as sharing with IKEA.
  • Customer experience: Understanding the desired relationship at individual touchpoints
  • Organizational Capabilities. Be able to manage all the document flow with our partners ensuring a efficient and fast negotiation flow.
  • Innovation selling - Knowledge of sales steering methods and tools to draw co-workers, decision makers, partners, stakeholders and final customers 'attention to prioritized products and/or ideas to reach innovative project commercial goals.
Job Responsibility
Job Responsibility
  • In cooperation with Partner Relationship Manager drive the development, implementation and follow-up of the long-term Leasing strategy for the Meeting Place. Ensure that the Leasing Strategy reflects the business priorities and customer needs, as well as uniqueness of the Meeting Place and is consistent with the defined customer journey.
  • Drive Income part Budget/Estimations planning processes together with Partner Relationship Manager
  • Engage with our partners to improve the sustainability performance of the Meeting place (including fit out, operations and community engagement), communicate the vision and benefits of our sustainability agenda and encourage partners to inspire & enable our visitors to lead more healthy and sustainable lifestyles.
  • Drive visitation to IKEA and secure sustainable cross-visitation and spontaneous visitation to IKEA Store being together and acting as a one team within the responsibilities
  • In close cooperation with people in the centre’s manager/leader create a great place to work for tenants & other commercial partners working in the by implementing competence development activities, learning offer, creating tenants & partners space
  • Support partners with on boarding, re-location & re-clustering being responsible for control of tenants move-in, move-out and fit out processes
  • Manage the day to day relationship with partners, ensuring that operational issues are addressed to the relevant function in the meeting place and take control over the status. Ensure that all documentation related to partners is updated and compliant. Manage the flow of contract signing with our partners, from the signing of the contract to the archiving.
  • Analyse competitors (including Meeting places) and city activities, actively seek innovative ideas, find and implement best practices and create unique events in terms of commercial offers & partners, local brands and rising stars.
  • Together with the Partner Relationship manager ensure that all the information regarding the centre’s performance (Management report, footfall, Sales, etc), as well as the Partners (rent discounts, Break clauses, operational incidents) is being reported accordingly and the information is readily available when necessary.
  • Cooperate with Accelerator Hub, New Income Streams Implementation Teams and/or other internal and external partners in order to identify and implement innovation projects in the Meeting Place, striving to achieve latest, unique and relevant partner concepts to the Meeting Place.
  • Fulltime
Read More
Arrow Right

Hr Advisor

At BCLP, we’ve built our firm on the foundations of thinking differently. Curiou...
Location
Location
Salary
Salary:
Not provided
bclplaw.com Logo
Bryan Cave Leighton Paisner LLP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous HR experience at Coordinator/Advisor level, ideally within a professional services or similarly fast‑paced, matrix environment
  • Solid understanding of HR processes, policy interpretation, and employment legislation within the region
  • Strong organisational and prioritisation skills, with the ability to manage competing deadlines
  • Confident communicator with the ability to influence and build credibility with senior stakeholders
  • Proactive, solution‑focused, and comfortable taking ownership of tasks
  • Excellent written communication and report‑writing capability
  • Able to work both independently and collaboratively as part of a wider HR team
  • High levels of discretion, integrity, and professionalism
  • Comfortable working with data, identifying trends, and turning insights into recommendations
  • Flexible and adaptable, able to operate in a global, evolving environment
Job Responsibility
Job Responsibility
  • Partner with the HRBP to address general welfare and employee relations (ER) queries, ensuring individuals have clear information and access to appropriate support services
  • Provide guidance to employees and managers on firm policies, HR processes, and employment legislation relevant to the region
  • Identify when complex issues require escalation or specialist input
  • Lead on day‑to‑day HR operational activity including contract changes, flexible working requests, joiner and leaver processes, and parental/family leave matters in partnership with the People Services Hub
  • Manage straightforward ER cases (e.g., basic performance matters, low‑level disciplinary and grievance issues), coaching managers to handle issues effectively
  • Support HRBP with more complex ER matters, restructures or reorganisations, and sensitive departures, including preparation of relevant documentation
  • Support regional performance review cycles, salary/bonus processes, promotion rounds, and moderation sessions
  • Help prepare and facilitate succession planning discussions and career development pathways across both fee‑earning and GBS teams
  • Contribute to workforce planning discussions, providing insights that support effective resource deployment across the region
  • Support with coordination of hiring approvals, role reviews, and early talent processes where applicable
Read More
Arrow Right

Us tax lead analyst (fatca and crs reporting) - vice president

The Tax Lead Analyst is a strategic professional who stays abreast of developmen...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years relevant experience in Tax Reporting - CRS, FATCA, 955, 1099, 1042s, 1042, 1098
  • Total years of 15-year experience
  • Bachelors degree, potentially Masters degree
  • People management experience of 3 to 5 years
Job Responsibility
Job Responsibility
  • Responsible for in-scope processes related to multiple Citi lines of business within the centralized Tax Information Reporting function
  • This position supports compliance with the regulatory risk through accurate and timely reporting and enhanced due diligence on customer accounts
  • The incumbent is expected to migrate information reporting work from various sub-units within the Business Line into TIR
  • this process includes training and job shadowing, building documentation such as procedures and process flows, and identifies gaps in the process based on IRS regulations
  • In addition, the incumbent will support a specific business vertical and is expected to provide tax technical guidance to the team and develop and enhance the teams product knowledge
  • This is an Operations manager role within the tax information reporting and managing various processes covering Tax form validation, Pre-FATCA reporting, CRS across businesses and is expected to manage the Service delivery of the businesses
  • Manage the tax information reporting operations
  • Enhance Tax Information Reporting capabilities in Mumbai in partnership with the Global Lead
  • Ensure strong controls are put in place from and Operations and Audit perspective, ensure satisfactory results for any process reviews done internally or by the Stakeholders. Self-identification of the risks (if any) and remedial and preventive plan
  • Cell certificate for W8 w9 and CRS BIS Certificate
  • Fulltime
Read More
Arrow Right