People Operations Generalist Job at Everlaw (Oakland)

Job Description

As we step into our next phase of growth, Everlaw is looking for a People Operations Generalist to support and strengthen our core processes, ensuring that they are human-centered, reliable, and seamless. You’ll report to the Head of People Operations, Insights and Total Rewards and work closely with our People Partners, People Programs, Recruiting, Legal, and Finance Teams. You will set your own bar, expanding your skills while directly contributing to our team's success and our mission to promote justice by illuminating truth.

Job Responsibility

Serve as the first line of support for all Everlawyers. You’ll be the guardian of our ticketing system, triaging incoming questions, and providing clear and empathetic answers across a wide range of topics
Own the operations for key milestones across the employee lifecycle. You’ll coordinate onboarding/pre-boarding, process role and organizational changes, and guide employees through the offboarding process. You’ll ensure our HRIS and related systems are always up to date, and can be relied on as sources of truth
Own our immigration program: You’ll guide managers and Everlawyers through transfers, renewals, and paths to permanent residency, partnering with external Immigration Counsel to ensure all submissions are accurate, comprehensive, and timely
Champion compliance: You’ll keep us compliant and audit-ready, meticulously maintaining required documentation and partnering with Employment Counsel to manage all filings
Continuously uplevel our ways of working: You’ll celebrate and codify what’s working, while identifying process gaps, recommending improvements, and actively driving the changes required to help us scale
Over time, you’ll also have the opportunity to partner with members of our broader team to support key programs - including (but not limited to) benefits and leave administration, our performance review cycles, and more

Requirements

At least 2 years of experience in People Operations, HR Shared Services, or an HR Generalist role, preferably in a fast-paced environment
Hands-on experience answering employee questions in a ticketing system and managing core workflows in an HRIS
Experience managing core employment compliance tasks (e.g., I-9 audits)
Experience coordinating visa documentation in partnership with immigration counsel
Experience writing, updating, or maintaining internal HR documentation / FAQs

Nice to have

Experience setting up and running performance review cycles
Experience handling standard benefits administration, data updates, and a foundational understanding of the administrative steps required for leaves of absence and accommodations (FMLA, ADA)
Familiarity with our core systems/tools, including Ascensus, Cocoon, Greenhouse, Lattice, Pave, Rippling and Vanguard
Familiarity with project management frameworks or tools like Jira and Monday
Enthusiasm for building AI agents, with models like ChatGPT, Claude and Gemini, or applications like Glean

What we offer

Medical
Dental
Wellness program
Paid parental leave
Professional development
Fully stocked kitchen
Participation in our equity program
401(k) retirement plan with company matching
Health, dental, and vision insurance
HSAs and FSAs for various expenses
Company-sponsored life and disability insurance
Paid parental leave and sick leave
17 paid vacation days plus 11 federal holidays
Access to mental health and wellness resources like membership to Modern Health
A generous L&D stipend for your personal growth
A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
Flexible work-from-home days on Tuesdays and Fridays
Monthly home internet reimbursement
Ability to select your hardware of choice (Mac or PC) and customize your desk setup
A wide variety of snacks and beverages in the office
Company-wide out-of-the-box events and fun activities with your team
Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
Learning and career development opportunities (and a generous budget!)

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People Operations Generalist

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