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Clay Logo Clay · Human Resources

People Operations Generalist

United States, New York 175000.00 - 225000.00 USD / Year · Job Posted February 21, 2026
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Job Description

At Clay, People Operations is about creating the environment where people can do the best work of their careers. In this hands-on role, you'll own our People Operations infrastructure from the ground up: HRIS administration, employee lifecycle workflows, benefits programs, and compliance frameworks. This year, Clay is growing rapidly and expanding globally. In this role, you’ll build streamlined, technology-driven systems that can support this growth while keeping the unique culture that makes Clay successful.

Job Responsibility

  • Design and implement end-to-end employee lifecycle processes
  • Develop globally-inclusive approaches to leave management, immigration, employment classification, and core policies/programs
  • Evaluate clay’s current tech stack
  • Identify gaps and build a comprehensive systems strategy
  • Own the full benefits lifecycle, from vendor management and negotiation to comprehensive program review
  • Design and deliver benefits communications
  • Build scalable benefits processes that work across multiple states and countries
  • Manage leave of absence programs (parental leave, medical leave, disability)
  • Build and streamline compliance and operational workflows
  • Manage statutory compliance requirements
  • Build compliance infrastructure for international employment classification
  • Support global expansion while maintaining the unique cultural DNA
  • Navigate benefits compliance and employment regulations across different countries and jurisdictions

Requirements

  • 8-10 years in core People Operations or Generalist roles, with significant benefits administration and compliance experience
  • Deep expertise with Rippling (or similar HRIS platforms) and knowledge of the current HR systems ecosystem
  • Experience managing programs end-to-end, including strategic design, internal stakeholder management, implementation, and employee communications
  • Previous success building (and/or significantly improving!) People Ops infrastructure at a scaling startup (ideally 200-1000+ employees)
  • Vendor negotiation and onboarding
  • Exceptional stakeholder management skills
  • Strong analytical and problem-solving abilities with attention to detail
  • Bias toward action balanced with strategic thinking
  • Comfortable with building accessible and delightful documentation
  • Intellectually curious about the intersection of technology, operations, and human experience
  • Outstanding written and verbal communication skills

What we offer

  • Offers Equity
  • All employees can work for free with world-class coaches who specialize in creativity, management, and more
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