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At Clay, People Operations is about creating the environment where people can do the best work of their careers. In this hands-on role, you'll own our People Operations infrastructure from the ground up: HRIS administration, employee lifecycle workflows, benefits programs, and compliance frameworks. This year, Clay is growing rapidly and expanding globally. In this role, you’ll build streamlined, technology-driven systems that can support this growth while keeping the unique culture that makes Clay successful.
Job Responsibility:
Design and implement end-to-end employee lifecycle processes
Develop globally-inclusive approaches to leave management, immigration, employment classification, and core policies/programs
Evaluate clay’s current tech stack
Identify gaps and build a comprehensive systems strategy
Own the full benefits lifecycle, from vendor management and negotiation to comprehensive program review
Design and deliver benefits communications
Build scalable benefits processes that work across multiple states and countries
Manage leave of absence programs (parental leave, medical leave, disability)
Build and streamline compliance and operational workflows
Manage statutory compliance requirements
Build compliance infrastructure for international employment classification
Support global expansion while maintaining the unique cultural DNA
Navigate benefits compliance and employment regulations across different countries and jurisdictions
Requirements:
8-10 years in core People Operations or Generalist roles, with significant benefits administration and compliance experience
Deep expertise with Rippling (or similar HRIS platforms) and knowledge of the current HR systems ecosystem
Experience managing programs end-to-end, including strategic design, internal stakeholder management, implementation, and employee communications
Previous success building (and/or significantly improving!) People Ops infrastructure at a scaling startup (ideally 200-1000+ employees)
Vendor negotiation and onboarding
Exceptional stakeholder management skills
Strong analytical and problem-solving abilities with attention to detail
Bias toward action balanced with strategic thinking
Comfortable with building accessible and delightful documentation
Intellectually curious about the intersection of technology, operations, and human experience
Outstanding written and verbal communication skills
What we offer:
Offers Equity
All employees can work for free with world-class coaches who specialize in creativity, management, and more