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People Operations Coordinator

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Hightouch

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

90000.00 - 110000.00 USD / Year

Job Description:

We’re looking for a People Operations Coordinator to be the trusted day-to-day partner for our employees and operational backbone of the People Ops function. This role is ideal for someone who is highly organized, resourceful, and energized by making things run smoothly for our employees. This role reports to the Head of People Operations and sits alongside the People Operations Manager. The role is based in San Francisco with an expectation of 2-3 days in the office. You’ll be the primary point of contact for many employee questions and lifecycle moments, owning the details that make the employee experience seamless. This role offers broad exposure across People Operations, including global HR practices, systems, benefits, office operations, and event management — with a fast trajectory for growth as our team and company expand.

Job Responsibility:

  • Own day-to-day employee onboarding and offboarding to ensure a smooth, welcoming, and compliant experience for our global workforce
  • Serve as the first point of contact for employee questions, helping teammates navigate policies, tools, and processes with clarity and empathy
  • Maintain accurate and up-to-date employee data across People systems
  • Support the People Operations Manager on immigration and leave of absence cases
  • Support benefits administration, including enrollments, changes, audits, and employee education
  • Help document, improve, and scale People processes to reduce friction and increase consistency
  • Assist with reporting, audits, and data hygiene to ensure our People operations are clean, reliable, and scalable
  • Support team-wide engagement initiatives, including recruiting events, holiday parties, events, and off-sites
  • Help manage day-to-day operations of our SF office, including supplies, catered lunch, vendors, mail, etc
  • Partner with SF-based leadership on culture-building efforts that create a welcoming, inclusive, and well-run workplace
  • Contribute ideas as we design and evolve People programs and policies
  • Take on increasing ownership and responsibility as the company grows
  • Gain exposure to global People Operations and HR practices as we scale

Requirements:

  • 2–5 years of experience in People Operations, HR, or a related role
  • Exceptionally organized, responsive, and detail-oriented
  • Experience working with HR systems and tools (our stack: Rippling, Greenhouse, Lattice, Notion)
  • Strong customer-service mindset with a positive, solutions-oriented approach
  • Comfortable managing multiple workstreams in a fast-moving environment
  • Process-driven and obsessed with making things work smoothly for employees
  • Strong written and verbal communication skills, with sound judgment and discretion
  • Experience supporting a global workforce, including employees across multiple countries and time zones
  • Collaborative team player who is eager to learn from others and grow quickly

Nice to have:

Rippling experience is a bonus

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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