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We're looking for a People Operations Coordinator to be our on-the-ground HR and office presence in London. You'll play a hands-on role in supporting employees throughout their journey at the company, from onboarding to offboarding and everything in between, while helping keep our London office running smoothly. You'll be the go-to person for employees in the UK, partnering closely with our US-based People team to ensure a seamless experience across time zones. The role is varied: one day you might be troubleshooting a facilities issue, the next you're helping improve an HR process or welcoming a new hire.
Job Responsibility:
Drive the end-to-end onboarding experience for new hires across the US, EMEA, and APAC
Manage offboarding steps for departing employees
Maintain accurate HRIS data for payroll, reporting, and compliance
Serve as the primary contact for the London office, managing badge access, information from our co-working space, and vendor relationships
Collaborate with team members to support local culture initiatives
Manage and triage employee inquiries through HR service channels
Assist with auditing processes
Support HR communications and explore the use of AI tools to enhance day-to-day tasks
Requirements:
Thrive in a fast-paced environment where each day looks a little different and projects change regularly
Highly organized with a strong attention to detail
Passionate about supporting employees and helping people feel welcome and supported
A locked safe when it comes to confidential information—cautious, vigilant, and trustworthy with employee data
Spot opportunities to improve processes and get excited about finding better ways to do things
Eager to grow a career in People Operations and expand your knowledge across HR functions
What we offer:
Flexible PTO policy and an annual company-wide closure
Sponsored benefit packages for US-based employees, and supplemental coverage options for international employees
Professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees
Monthly productivity stipend for US and EMEA-based employees
Team off-sites and an annual full-company meet-up
Paid parental leave
Bereavement leave, including miscarriage/pregnancy loss