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People Operations & Experience Asst Analyst is the on-site PE&O POC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site. The role acts as the activation arm of the People Business Partner on leading the employee engagement Agenda, celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population. Being part of the Global People Operations team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools. The role is also expected to activate launches and change management tactics of new digital tools and solutions.
Job Responsibility
Activate Talent Management agenda in location: Face to face rewards and recognition celebratory events
Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement
Activate Learning agenda: Manage logistic related to venue booking, meeting rooms readiness, catering…etc.
Deliver, follow through and track Talent Management/compliance & ethics face to face training sessions
Handle site government inspections: Maintain legally required documentation and runs periodic audits
Maintain updated health certificates
Answers queries & requests related to government officials visits and reports outcome to legal team
Employment contract management/renewal/termination…etc., and employee acknowledgement through wet signature
Onboarding: Hiring documents physical receipt as well as getting needed wet signatures on site
New employee site Walk through, and completion of business tools receipt from relevant departments
Follow through with Hiring manager tasks
Support HR systems through: Training employees /new hires on PepsiCo tools
Identify RCA for low adoption of relevant tools (myservices, iCIMS, MS Teams, reward and recognition platform … etc.), and works across stakeholders to drive better utilization
Maintains digital hubs/kiosks location on ground, and ensures they are effectively running
Running periodic audits to ensure compliance with different law and government rules
Communicate all Employee Relations, Compliance & Ethics and Legal verdicts coming out of internal investigations with staff population
Get employee acknowledgement through wet signature and captures on the relevant systems
Manage frontline communication on MS Teams including creating and updating group participants, tracking adoption, and identifying low adoption route causes and action plans, HR content posting, …etc.
Requirements
1 – 3 years of experience, preferably with HR Operations experience
Customer orientation
Technical / Functional Skills & Knowledge of HR Tools and Interfaces
Experience or understating of People Experience/Shared Services environment
Change management and agility
Must possess strong influencing skills
Demonstrated track record of strong service delivery