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Our Vision is to be the world’s leading digital sports media company, making sports entertainment more engaging and transparent for fans worldwide. At Better Collective, we're the team behind industry-leading brands like Action Network, HLTV, and VegasInsider. We're looking for a detail-oriented, proactive problem-solver to join our People Operations team. Initially dedicated to supporting the North American team (US and Canada), you will also play a key role in our regional coverage model for our LATAM-focused teammates, ensuring seamless operations across the entire region. This role is for an all-rounder facilitator who takes pride in ensuring people processes run smoothly, efficiently, and with a focus on enhancing the employee experience at every level.
Job Responsibility:
North America Specialization: Act as the People Ops expert for the US and Canada, ensuring seamless administrative support tailored to these markets
Data Integrity & HRIS Management: Maintain the foundation for global data accuracy and compliance
Documentation & Process Streamlining: Manage employment contracts, addendums, and documentation for bonuses/commissions, actively contributing to process improvement and overall efficiency
Administrative & Global Support: Provide essential support to our regional Onboarding, Offboarding, Payroll and Benefits processes
Employee Resource: Serve as a reliable and prompt resource for employee inquiries, while supporting People Business Partners and local/regional HR Managers when needed
Requirements:
At least 2 years of experience in an HR or People Operations role
Proven experience in HRIS management
Good knowledge of Google Suite
Advanced English speaking and writing skills
Strong attention to detail, organizational skills, and effective time management
Knowledge of the US and Canadian markets is highly desirable but not a must - international experience is also a plus
A curious, eager-to-learn mindset
Nice to have:
Knowledge of the US and Canadian markets
international experience
What we offer:
Office Treats: fruits, yummy snacks, and hot drinks weekly
discounts available at nearby eateries
Wellness: Access to an online platform for local discounts (supermarkets, gyms, travelling, etc), plus online training, stretching classes and more
Training: Access to a language platform with more than 10 languages available
Collaboration & Impact: Join a company where respect and open communication matter
Global Exposure: Work alongside colleagues from around the world and gain real insights into different markets and cultures
Balance: We do our best to support work-life balance and offer flexibility whenever possible