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The People Operations & Reporting Specialist plays a key role in delivering a consistent, compliant, and people centric employee experience across North America. This role partners closely with employees, managers, people team members, and cross functional stakeholders to manage core people processes and provide accurate, actionable people insights.
Job Responsibility:
Own and manage key employee lifecycle processes including onboarding, offboarding, leave management, document management, and benefits administration using HR systems
Maintain accurate and up‑to‑date employee records, including role changes, compensation updates, and performance review data
Partner with Payroll and HR Shared Services teams to ensure timely and accurate processing of employee changes
Support compensation benchmarking activities
Act as a trusted partner to employees by answering questions and providing guidance on leave management, work authorization processes, and other employee lifecycle topics
Identify, recommend, and implement process improvements
Manage and maintain people‑related knowledge resources and content management systems
Collaborate with cross‑functional teams on projects that impact the employee experience
Stay informed about North America employment compliance requirements
Build and maintain recurring and ad‑hoc reports
Ensure sensitive employee data is managed securely, accurately, and in compliance with applicable data privacy and employment laws
Conduct periodic audits of HR systems
Use HR tools and platforms to analyze trends and provide foundational insights
Requirements:
3-5 years of experience in people operations or similar role
Experience in onboarding, offboarding, leave management with understanding of laws in North America
Strong attention to detail and intermediate excel skills (formulae, lookups, pivots)
Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams
Experience in HR systems (HiBob or similar platforms)
Curiosity-driven and eager to learn
Comfortable navigating ambiguity in a fast-growing environment
Thoughtful, collaborative, and solutions-oriented in how you approach challenges
Committed to creating a positive, inclusive employee experience and improving how work gets done
What we offer:
Your Own World-class coach
Coaching for Friends and family
Charity Days
Learning Budget
Weekly Wellbeing Hour
Regional benefits of Health Insurance, Registered Retirement Savings Plan, Health and fitness reimbursement plan, Supplementary health plan