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At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale - across more than 60 countries. Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart. We’re looking for a People Operations Analyst to deliver high-quality, compliant operational support across the employee lifecycle, ensuring data accuracy, process efficiency, and policy compliance across multiple entities. You’ll configure and maintain HR systems, support payroll and mobility operations, and drive continuous improvement of People processes that enable scalability and a great employee experience. This role is remote in Europe (UK preferred) and reports to a People Operations Specialist or Director.
Job Responsibility:
Operational delivery across onboarding, offboarding, contract administration, and data management
Configure and maintain HRIS (e.g., HiBob) and mobility platforms
ensure data accuracy and resolve L2/L3 queries
Apply and maintain compliance standards across employment contracts, immigration documentation, and GDPR
Prepare accurate, timely payroll inputs in collaboration with Payroll and Finance across multiple entities
Produce reports and dashboards (headcount, attrition, mobility) to support insights and audits
Identify inefficiencies and test improvements to workflows, templates, and system configurations
Partner with Legal, Payroll, IT, and Security to support compliant, consistent global processes
Maintain process documentation, contribute to People Ops playbooks, and train coordinators or peers
Requirements:
4–6 years in People Operations, HR administration, or compliance within multi-entity or global environments (ideally fintech or SaaS)
Strong HRIS administration skills (HiBob or similar), including configuration, data management, and reporting
Solid understanding of employment compliance, including contracts, immigration, GDPR, and benefits administration
Experience preparing payroll inputs and supporting audits or compliance checks
Excellent organisational skills and attention to detail, with the ability to manage multiple deliverables
Clear written and verbal communication
able to explain processes to non-HR stakeholders
Bachelor’s degree in HR, Business, or related discipline preferred, or equivalent practical experience