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Vercel Logo Vercel · Human Resources

People Operations Analyst

United States 95000.00 - 115000.00 USD / Year · Job Posted June 30, 2026
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Job Description

We're looking for a People Operations Analyst to join our team on a 6-month contract. This is a hands-on, execution-focused role. You'll be in the work every day: processing transactions in Workday, working the helpdesk queue, pulling reports, and supporting employees through key lifecycle moments like onboarding and offboarding. This isn't a role about setting strategy. But it is a role for someone who notices when something could be done better and says so. We want someone who takes pride in clean data, fast turnaround, and a smooth employee experience, and who brings curiosity to the work, not just compliance.

Job Responsibility

  • Work the helpdesk
  • Triage and resolve incoming People Operations tickets in FreshService (transitioning to Serval)
  • Answer employee questions on HR policies, processes, and systems
  • Process transactions in Workday
  • Enter and maintain accurate employee data across the full lifecycle
  • Own data quality in your lane
  • Support onboarding and offboarding
  • Coordinate day-one logistics
  • Ensure Workday records are set up correctly
  • Help employees and managers navigate transitions cleanly
  • Pull and deliver reports
  • Run standard and ad hoc reports out of Workday to support the People team, Finance, and leadership
  • Spot and flag improvements

Requirements

  • 2–4 years of experience in People Operations, HR Shared Services, or a similar operational HR role
  • Hands-on Workday experience
  • Experience working a helpdesk or ticketing queue (FreshService, Zendesk, ServiceNow, or similar)
  • High attention to detail
  • Clear, professional written communication
  • Self-directed and organized
  • A natural inclination to ask 'why do we do it this way?'

What we offer

  • Competitive compensation rate
  • Inclusive Healthcare Package + Equity (FTE)
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills (FTE)
  • We will provide you the tech you need to do your role
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