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People Operations Administrator

United Kingdom, Bromsgrove Employment contract · Job Posted March 26, 2026
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Job Description

This is a 12‑month fixed‑term contract, full‑time, with hybrid working, a competitive salary, and a great range of benefits. The People Operations Administrator is responsible for delivering high-volume, high-quality administrative support across the AFH Group. This role ensures the smooth execution of core people processes, maintaining accuracy and compliance at all times. In addition, the position actively drives process improvements and champions best practices within People Operations, contributing to an efficient and employee-focused people service.

Job Responsibility

  • Manage and maintain electronic employee files and associated records within the People database ensuring compliance with company, legislative and regulatory requirements
  • Administer key employee lifecycle processes ensuring relevant authorisations have been obtained
  • Provide administrative support for any changes of benefits including timely and accurate liaison with the wider People Operations / Payroll functions
  • Administer the on-boarding process including pre-employment checks and referencing
  • Produce employee data reports for the team and the wider company upon request
  • Support with the integration of acquired businesses, providing administrative support to the wider team
  • Support projects across the People Operations function and wider People Team
  • Administer DSARs in liaison with the Risk Team and Data Protection Officer
  • Liaise with the Pay and Benefits Adviser to support the completion of annual and ad-hoc audits
  • Minute taking at meetings such as disciplinaries and grievance hearings where relevant
  • Produce and maintain process guides for employees and managers
  • Conduct regular audits of People data to maintain integrity and accuracy
  • Drive process improvements and champion best practices in People systems and payroll

Requirements

  • Strong attention to detail and accuracy
  • Excellent organisational and time management skills
  • Ability to manage high-volume tasks under tight deadlines
  • Strong communication and interpersonal skills
  • Proactive approach to problem-solving and process improvement
  • Confidentiality and discretion in handling sensitive information
  • Previous experience in people administration
  • Familiarity with people databases and systems and Microsoft Office applications

Nice to have

  • Knowledge of people processes and employment legislation (desirable)
  • CIPD Level 3 or equivalent (preferred but not essential)

What we offer

  • Flexible working & holidays
  • Competitive holiday allowance
  • Annual buy & sell scheme options
  • Birthday off
  • Additional holiday days for long service
  • Annual Christmas and Summer parties
  • Contributory pension scheme with Royal London
  • Death-in-service benefit
  • Discretionary annual bonus
  • MediCash app for cashback on health and wellbeing initiatives
  • Discounted health club memberships
  • Free healthcare benefits
  • Tailored learning and development programmes
  • Shopping discounts
  • Access to free online training courses

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