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Ryanair are currently recruiting a People Manager to join the Inflight Team of Europe’s Largest Airline Group! Reporting to the Regional Head of Inflight, the successful candidate will be responsible for assisting in the day-to-day management of Inflight staff across several European bases. This is an exciting role with functions in both Operations and Sales. The ideal candidate should have strong people management skills and the motivation to help develop the business in key European markets.
Job Responsibility:
Extensive travel to Ryanair bases
Manage crew punctuality and attendance across Ryanair bases
Responsibility for the on time reporting for duty of all cabin crew
Offer support and monitor the performance of Base Supervisors
Successfully manage and contribute to the profitability by increasing the volume of products that are sold within each onboard sales category, and improving the Average Spend by base
Achieve category goals, assisting and taking charge of the strategy, by managing underperforming routes and bases
Have excellent ability to implement sales strategy and measure results, and be able to make decision and make a difference
Work with other Inflight Managers and Personnel on staffing, contracts and disciplinary issues
Maintain Customer Service and Grooming Standards
Work with Third party contractors on staffing
Ensure best practice is carried out and handle any issues/problems that may arise
Responsibility for keeping inflight costs down
Assist in the setting up of any new bases
Requirements:
Proven administration skills
Ability to write weekly inflight reports and any other administrative reports/letters/spreadsheets that may needed
Ability to work in a pressurised environment
Excellent organisational skills
Ability to work to deadlines
Ability to work on own initiative
Excellent communication skills
Flexibility and ability to adapt to change quickly
Windows literate (Word, Excel etc.)
Nice to have:
Previous management/ supervisory experience is desirable
What we offer:
Competitive salary
Discounted and unlimited travel to over 250 destinations
Defined Contribution Pension Scheme – Matched up to 5% or €5,000
Death in Service Benefit – Up to 2 times of annual basic salary
20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service
Option for up to 5 additional unpaid leave days per year