People Experience & Operations Specialist

• Operate end-to-end people experience and HR operations, ensuring consistent, high-quality delivery across all stages of the employee lifecycle
• Ensure compliance with HR policies and procedures related to recruitment, internal transfers, promotions, terminations, and disciplinary actions
• Independently manage HR systems and tools (e.g., HRIS, SuccessFactor , SAP), ensuring data accuracy, system integrity, and process controls
• Oversee payroll inputs, benefits administration, and employee recognition programs, ensuring timely, accurate, and compliant execution
• Partner with HRBPs and HR COEs to support business needs, implement change initiatives, and align HR operations with organizational strategy
• Drive continuous improvement by leveraging data, employee feedback, and best practices to enhance processes, streamline workflows, and elevate the employee experience
• Support talent management and learning initiatives by enabling standardized, scalable HR processes across markets
• Manage vendor relationships, including sourcing, onboarding, purchase orders, and payment processes, ensuring accuracy and service quality
• Coordinate and support employee engagement and culture-building activities, including budget planning, supplier coordination, and communications
• Ensure regulatory and workplace safety compliance, including labor law adherence and occupational health and safety requirements
• Build trusted partnerships with cross-functional stakeholders to proactively identify needs and recommend solutions that drive positive outcomes

• Bachelor’s degree in human resources, Business Administration, or related field
• 5+ years of experience in HR operations, people experience, or a related HR role
• Strong knowledge of end-to-end HR processes, Philippine labor law compliance, and employee lifecycle management
• Hands-on experience managing HR systems
• prior experience of working with SAP/SuccessFactor HRIS is preferred but not required
• Proven experience in payroll, benefits administration, and vendor management
• Demonstrated ability to drive process improvement and deliver high service standards in a fast-paced environment
• Effective communication and collaboration skills across functions
• High attention to detail with a strong focus on data accuracy and compliance
• Strong analytical, problem-solving, and continuous improvement mindset
• Adaptable, proactive, and comfortable working in a changing environment

Experience supporting multi-market or regional HR operations is an advantage