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People Experience & Operations Coordinator

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Pepsico

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The HR Operations Employee Services Associate is responsible for providing best-in-class employee experience across the Employee Lifecycle (hire to retire). As a key member of our People Experience & Operations team, the role holder will play a pivotal role in driving on ground employee processes (with clear KPIs and service levels). Role is pivotal in supporting India BU agenda of digitization and seamless employee experience through identified priorities for the People Experience & Operations vertical.

Job Responsibility:

  • Talent Acquisition: Drive frontline hiring – collaborate with employment exchange, screening, interview scheduling, background checks, and coordinating pre-employment testing
  • Coordinate onboarding for plant employees
  • Collaborate with concerned department on contractual worker requirement
  • Employee Processes & Admin: Serve as a first-point contact for employee inquiries
  • Drive learning admin for identified employee groups
  • Support employee engagement programs
  • Digitization: Drive the overall BU digitization agenda
  • Identify areas of opportunities that can be streamlined using digital tools
  • Compliance & Safety Support: Ensure compliance with employment regulations
  • Maintain confidential employee files
  • Collaborate with Safety and Operations teams
  • Collaborate with Welfare Officer
  • CoE led interventions: Coordinate training sessions
  • Support performance-review cycles
  • Support on Core People Process roll out
  • Provide Learning logistics support
  • Organise and administer CoC training
  • Provide logistics support for HR Events
  • Plant Operations Support /HR Ops and Service delivery: Provide general administrative support to Plant leadership and HR lead
  • Participate in continuous improvement efforts
  • Work as an integral part in the BU HR Ops team projects deliverables
  • Act as a focal point for the accounts HR operations deliverables
  • Manage all the requested reporting repository
  • Identify opportunities for process enhancement and digitization
  • Accountable for handling all accounts queries through the agreed SLAs

Requirements:

  • 1-3 years of general professional experience in HR preferable in HR ops
  • Good customer interface and focusing on employee experience excellence
  • Time management – ability to focus and get things done and know what is business critical
  • able to deal with conflicting priorities and ambiguity
  • Technical / Functional Skills & Knowledge of HR Tools and Interfaces
  • Proficient in Microsoft Office
  • Well versed with statutory laws of the land. IR interface preferred.
  • Experience and understanding the nature of HR ops and service delivery
  • Process excellence knowledge and influencing skills
  • Working with many internal stakeholders
  • Demonstrated track record of strong service delivery
  • Project Management / Communication skills/Customer centric

Additional Information:

Job Posted:
February 19, 2026

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