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The People Experience Innovation Funnel Manager is responsible for leading the end-to-end innovation pipeline across People Experience. The role ensures that ideas move in a structured, agile, and governed way from discovery through proof of concept, pilot, and global scale-up, delivering measurable experience and business impact across the employee lifecycle.
Job Responsibility:
Design, implement, and operate a Product Development Innovation Funnel governance model for People Experience initiatives
Apply Agile methodology and Scrum ways of working to manage flow from idea intake to scale up
Define entry criteria, approval gates, success metrics, and decision forums across the funnel
Perform Scrum Master tasks across innovation initiatives, including sprint planning, backlog refinement, reviews, retrospectives, and removal of impediments
Enable Product Owners and squads to deliver MVPs, proofs of concept, and pilots effectively
Lead the creation of business cases and proof of concept papers, articulating value, experience impact, costs, and scalability
Provide PMO level tracking and reporting on progress, risks, dependencies, and outcomes of proofs of concept and pilots
Define success criteria and ensure robust evaluation of pilot results
Manage approval gates for progression from concept to pilot to global deployment
Partner with senior stakeholders to enable timely prioritisation and investment decisions
Ensure solutions are deployment ready before scale up
Coordinate with Markets, Hubs, and Global PEX teams to plan and execute deployments
Own deployment roadmaps and support transition from innovation into BAU, including hypercare and stabilisation
Apply User Design principles throughout the innovation lifecycle
Run demos, showcases, and user testing sessions with key personas and markets
Collect, synthesise, and incorporate user feedback into solution design and backlog prioritisation
Keep senior stakeholders informed on progress, risks, decisions, and realised impact through clear and consistent reporting
Requirements:
Strong HR background and the ability to translate technical and product concepts effectively to HR stakeholders
Experience leading transformation initiatives, including value articulation and business case development
AI literacy, with an understanding of how AI can enhance HR processes, innovation workflows, and product development
Experience with Agile methodology and Scrum Master responsibilities
Proven experience designing and governing innovation or product development funnels
Demonstrated capability in building business cases, proofs of concept, and managing pilots
Solid PMO, stakeholder management, and communication skills in global environments
Strong user-first mindset with hands-on experience running demos and collecting feedback