People Experience and Operations Senior Associate (Medical Services)

The People Operations Coordinator will be responsible for overseeing and executing all medical-related employee services and processes. This role manages end-to-end medical administration, including enrollment, claims follow-up, vendor coordination, data accuracy, and policy compliance, ensuring seamless integration with payroll and HR systems. Working within the defined service catalog and SLAs, the coordinator maintains strong partnerships with internal teams and external medical providers, delivers clear and timely employee support, and ensures adherence to internal controls.