People Experience Advisor Job at Randstad (Melbourne)

Job Description

As a People Experience Advisor, you will be a key member of the People and Culture team, dedicated to delivering a seamless, high-quality experience across the entire employee lifecycle. Acting as a trusted partner to our leaders, you will balance operational excellence with strategic insights to support the organization's critical public services. In this diverse and dynamic role, you will provide essential Tier 1 and Tier 2 HR advisory support, drawing on your sound knowledge of workplace relations legislation, policies, and industrial instruments. You will act as a steward for our people data, managing end-to-end recruitment pipelines, onboarding workflows, and internal staff movements while maintaining high data integrity within our enterprise systems. This is an exceptional opportunity for an agile, solution-focused HR generalist who thrives on autonomy, values collaboration, and wants to actively contribute to a high-performing team culture.

Job Responsibility

Use your initiative to prioritise tasks and monitor your workflow in the delivery of organisational priorities in accordance with approved project / service plans, achieving the highest standards of performance, accountability, collaboration, ethics, and integrity
High level professional advisory responses to shared mailbox enquiries and provide policy advice in a consistent and timely manner
Actively contribute to the development of a positive and high performing team culture, including by identifying and implementing opportunities to improve teamwork practices
Manage the placement of vacancy advertising and support hiring managers with position description review, conducting job evaluation and submitting for panel consideration, recruitment, selection, compliance screening validation and offer processes
Coordinate onboarding procedures including all payroll related information collation
Process employment movements, manage secondments into and from the organisation and internal reassignments to ensure internal HR system (Success Factors) accurately reflects workforce deployment
Responsible for understanding P&C reporting requirements (internal and external) and analysing, organising and presenting data and dashboards to assist with business decisions and compliance reporting requirements including managing the establishment governance process
Identify and escalate trends to Manager and Human Resource Business Partner which require continuous improvement practices to improve employee experience, reduce unnecessary conflict and enhance leader self-efficacy
Undertake system administrative processes (Success Factors) and other tasks as directed for the effective achievement of regulatory outcomes
ensure that all Government and organisational policies and procedures, such as financial management, occupational health and safety, and conduct are complied with
Other duties as required in accordance with strategic objectives, business plans, local workload priorities, unit projects and performance management review and progression assessment
Represent the organisation positively in engaging with the community and external stakeholders to build knowledge and awareness of the laws, regulations, and protections relevant to our purpose, and our role as an independent regulator
Take a problem-solving approach to work, utilising modern regulatory powers and tools with a commitment to continuous improvement, ensuring a unified, organisation-wide approach to delivering priority outcomes

Requirements

Relevant formal studies in human resources or a related discipline are desirable
Experience in recruitment and onboarding processes, preferably within Government
Familiarity with a contemporary HCM platform (e.g. Success Factors, Oracle) to advanced user standard desirable
Ability to accurately collates and transfer information from various sources into an enterprise critical information system is essential
A positive customer service ethos demonstrated by a responsive, solution finding approach
Ability to apply relevant government legislation, regulations, reporting directives and procedures, to achieve optimal organisational outcomes
An understanding of environmental regulation as it relates to pollution and waste is desirable
Demonstrated capability to deliver projects / programs to plan, including the management of risks, prioritisation of tasks, monitoring of workflow
and contributing to the evaluation of project/program effectiveness
use of initiative to identify, communicate, and address delivery risks and opportunities to improve organisational outcomes
A proven record of achievement in a similar role contributing to organisational excellence, high standards of performance and a positive organisational culture
Demonstrated ability to apply your skills and experience to advance organisational outcomes, with a focus on accountability for the execution and quality of results through professionalism, persistence, and transparency
Proven ability to work as an effective member of a cohesive team, with a demonstrated commitment to the successful delivery of the highest organisational priorities
proven capability to build and sustain enduring relationships to enable the collaborative delivery of outcomes and achievement of goals and targets
Ability to think outside the square, a willingness to try new things and a genuine desire to learn, share knowledge and make a difference

Nice to have

Relevant formal studies in human resources or a related discipline are desirable
Experience in recruitment and onboarding processes, preferably within Government
Familiarity with a contemporary HCM platform (e.g. Success Factors, Oracle) to advanced user standard desirable
An understanding of environmental regulation as it relates to pollution and waste is desirable

What we offer

Access to benefits platforms with discounts at major retailers
Weekly pay runs
Exclusive access to roles before they go to market
Employee assistance programme, including counselling services

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People Experience Advisor

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