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To implement and develop the organisation’s Learning & Development strategy and deliver HR advisor support. ( HR advisor training will be given). This role is ideal for an experienced L&D professional who is confident operating independently in learning design and delivery, and who is looking to broaden their HR generalist experience within a fast-paced e-commerce fashion environment.
Job Responsibility:
Design, implement and continuously improve the Company’s L&D strategy in line with business objectives
Conduct training needs analysis across departments
Design and deliver engaging workshops (e.g. management development, performance management, communication skills, onboarding, compliance training)
Build structured development pathways (e.g. team leader programmes, future managers program)
Own and continuously improve the onboarding and induction experience
Manage and develop the LMS and ensure accurate training records
Evaluate learning effectiveness through feedback, KPIs and performance outcomes
Support succession planning and talent development initiatives
Coach line managers on development planning and capability building
Identify external training providers where required and manage relationships
Ensure mandatory training compliance across the business
Provide first-line HR advice to managers on policies, procedures and employee relations matters (with guidance)
Support on low-level ER matters (e.g. absence management, probation reviews, minor conduct/performance issues)
Assist with formal meetings where required
Contribute to people reporting (absence, turnover, training data)
Support annual HR cycles (performance review, salary review, engagement surveys)
Support positive employee engagement and culture initiatives
Comply with UK employment legislation and company policies
Champion company values and behaviours
Support internal communications relating to learning, engagement and people initiatives
Contribute ideas to enhance employee experience in a fast-paced, trend-driven fashion environment
Act as a visible and approachable member of the People team
Requirements:
Proven experience in an L&D role (minimum 2-3 years)
Experience in designing and delivering training programmes independently
Experience in conducting training needs analysis and building structured learning plans
Experience supporting employee relation cases and completing basic HR tasks
Experience working in a fast-paced environment (Retail, Fashion, E-commerce or Similar preferred)
Strong facilitation and presentation skills
Ability to design engaging, modern learning content (both in-person and virtual)
Confident communicator with the ability to influence managers
Good organisational skills and ability to manage multiple priorities
Analytical mindset – able to measure impact of L&D initiatives