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People Data & Operations Manager

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Snorkel AI

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

160000.00 - 190000.00 USD / Year

Job Description:

Snorkel AI is seeking a People Data & Operations Manager to own and execute the core systems, processes, and data foundations that support the full employee lifecycle. This is a hybrid based role, in San Francisco, and a senior individual contributor role with broad ownership across People Operations, reporting to the Director of People & Culture. In this role, you will be responsible for building and scaling reliable, compliant, and employee-centered people operations infrastructure during a period of rapid growth. You’ll partner closely with People leadership and cross-functional stakeholders to translate business priorities into scalable processes, high-quality data, and operational excellence. This role is ideal for someone who thrives as a hands-on operator, brings strong judgment and systems thinking, and enjoys being the go-to expert for people data, HR systems, and operational execution.

Job Responsibility:

  • Own and continuously improve core People Operations processes across the employee lifecycle, including onboarding, offboarding, benefits administration, leaves, and compliance
  • Act as the primary owner for day-to-day People Operations execution and issue resolution, providing timely and exceptional support to fellow Snorkelers
  • Lead the execution of cross-functional People Operations initiatives such as benefits changes, open enrollment, system implementations, and policy rollouts
  • Own operational support for a global workforce, including contractors, EOR arrangements, immigration processes, and leaves of absence
  • Ensure all employees on visas are cared for and well-informed throughout their journey with us, from recruiting through offboarding. Liaise with our external immigration lawyers to maintain a smooth process
  • Manage leave of absence operations, including partnership with Snorkel’s leave provider (Tilt), ensuring compliant and employee-centric experiences
  • Build and maintain reliable reporting and dashboards to support workforce planning, compliance, and leadership decision-making
  • Own the people data collection strategy, including the design, administration, and analysis of employee surveys (e.g., engagement, onboarding, lifecycle feedback) to inform People programs and business decisions
  • Ensure accurate record-keeping, audits, and data governance across all People systems
  • Serve as an operational subject-matter expert and primary liaison, ensuring adherence to federal, state, and local employment laws
  • Own and maintain People documentation including the Employee Handbook, Code of Conduct, and related policies
  • Proactively identify, escalate, and mitigate people-related operational and compliance risks

Requirements:

  • Ability to work from our San Francisco office location 3x per week
  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • or equivalent practical experience
  • 6+ years of experience in People Operations, HR Operations, or related roles, ideally within high-growth or scaling companies
  • Proven experience owning People Operations processes, systems, and data as a senior individual contributor
  • Strong knowledge of HR compliance, employment law fundamentals, benefits administration, and HR systems
  • 3+ years of experience managing immigration processes and global workforce operations

Nice to have:

  • Excellent program and project management skills, with the ability to lead through influence rather than authority
  • Proficiency with HRIS platforms and collaboration tools (e.g., Rippling, G Suite, Slack, Lattice, Notion)
  • Strong communication, judgment, and stakeholder management skills
  • Detail-oriented, systems-minded, and comfortable balancing operational execution with strategic context
What we offer:
  • equity
  • comprehensive benefits

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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