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Flexible / hybrid working environment; Signature career development program; Lead the charge, bring the spice. Join Australia's fastest growing Quick Service Restaurant brand! Be your best self, make a difference, and have fun. That’s our people promise. We feed our people’s potential to banish the bland and be Original, all while creating finger lickin’ good experiences for Australians! At KFC, everyone has a seat at our table. As our new People and Culture Product Owner for KFC South Pacific, reporting to our Innovation and TMX Manager, you will be delivering on the KFC Team & Customer Experience strategy by developing and leading Employee Experiences across the Team Member Experience (TMX), Product Portfolio.
Job Responsibility
Product Vision & Strategy: Drive the product vision for People & Culture systems using a human-centered design approach, acting as the voice of the employee
Roadmaps & Backlogs: Own, drive, and develop the product roadmaps and backlogs aligned with business strategy to consistently enhance the Employee Experience
Agile Leadership: Own and operate the full agile planning and delivery cadences, including goal setting, ideation, testing, backlog management, and implementation
Stakeholder & Vendor Management: Drive ongoing engagement with internal and external stakeholders and vendors to align system evolution with strategic needs, compliance, and enhanced experience
Requirements & Testing: Work with functional owners to define business needs, validate ideas through recurrent feedback loops, and ensure all product backlog items (PBIs) meet requirements and desired user experience
Compliance & Quality: Ensure products remain compliant with all current rules and regulations, and that all production deployments are cleared via QA and business teams
Team & Knowledge Leadership: Drive the TMX Analyst to ensure effective change management, training, and communication and that all product knowledge bases and artifacts are created and maintained
Project & Partner Coordination: Coordinate Tech Leads and SMEs across all phases of product management, including preparing for quarterly planning sessions to resolve dependencies, risks, and issues
Data-Driven Decisions: Define success criteria/measures to ensure evaluation and use data to demonstrate and drive resolutions
Culture Advocacy: Embrace KFC's culture and values
Requirements
Degree or certification in Human Resources or Education/Product Lead/Management/Owner
Experience in People & Culture, including systems such as (Time & Attendance, ATS/HRIS, Learning Management, Safety Management, Comms & Engagement)
Experience in Product Lead/Management/Owner experience
Strong communication skills, with an emphasis on collaboration and feedback integration
Understanding of Agile methodologies
Project/change management capability preferred
Nice to have
Project/change management capability preferred
What we offer
A culture where you can be your original self
Salary continuance cover for all permanent employees
Monthly mobile phone and home internet contributions
Flexible work initiatives, including half day Fridays
Additional days of leave each year to focus on your Wellbeing
Signature career development and leadership programs