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KFC Australia Logo KFC Australia · Human Resources

People & Culture Product Owner

Australia, Frenchs Forest · Job Posted April 24, 2026
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Job Description

Flexible / hybrid working environment; Signature career development program; Lead the charge, bring the spice. Join Australia's fastest growing Quick Service Restaurant brand! Be your best self, make a difference, and have fun. That’s our people promise. We feed our people’s potential to banish the bland and be Original, all while creating finger lickin’ good experiences for Australians! At KFC, everyone has a seat at our table. As our new People and Culture Product Owner for KFC South Pacific, reporting to our Innovation and TMX Manager, you will be delivering on the KFC Team & Customer Experience strategy by developing and leading Employee Experiences across the Team Member Experience (TMX), Product Portfolio.

Job Responsibility

  • Product Vision & Strategy: Drive the product vision for People & Culture systems using a human-centered design approach, acting as the voice of the employee
  • Roadmaps & Backlogs: Own, drive, and develop the product roadmaps and backlogs aligned with business strategy to consistently enhance the Employee Experience
  • Agile Leadership: Own and operate the full agile planning and delivery cadences, including goal setting, ideation, testing, backlog management, and implementation
  • Stakeholder & Vendor Management: Drive ongoing engagement with internal and external stakeholders and vendors to align system evolution with strategic needs, compliance, and enhanced experience
  • Requirements & Testing: Work with functional owners to define business needs, validate ideas through recurrent feedback loops, and ensure all product backlog items (PBIs) meet requirements and desired user experience
  • Compliance & Quality: Ensure products remain compliant with all current rules and regulations, and that all production deployments are cleared via QA and business teams
  • Team & Knowledge Leadership: Drive the TMX Analyst to ensure effective change management, training, and communication and that all product knowledge bases and artifacts are created and maintained
  • Project & Partner Coordination: Coordinate Tech Leads and SMEs across all phases of product management, including preparing for quarterly planning sessions to resolve dependencies, risks, and issues
  • Data-Driven Decisions: Define success criteria/measures to ensure evaluation and use data to demonstrate and drive resolutions
  • Culture Advocacy: Embrace KFC's culture and values

Requirements

  • Degree or certification in Human Resources or Education/Product Lead/Management/Owner
  • Experience in People & Culture, including systems such as (Time & Attendance, ATS/HRIS, Learning Management, Safety Management, Comms & Engagement)
  • Experience in Product Lead/Management/Owner experience
  • Strong communication skills, with an emphasis on collaboration and feedback integration
  • Understanding of Agile methodologies
  • Project/change management capability preferred

Nice to have

Project/change management capability preferred

What we offer

  • A culture where you can be your original self
  • Salary continuance cover for all permanent employees
  • Monthly mobile phone and home internet contributions
  • Flexible work initiatives, including half day Fridays
  • Additional days of leave each year to focus on your Wellbeing
  • Signature career development and leadership programs
  • Corporate KFC Culture Club initiatives
  • Employee discounts at KFC restaurants
  • Free onsite secure parking at Frenchs Forest
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