People & Culture Manager

• Lead recruitment, employee relations, learning and development, benefits administration, HR operations, and compliance initiatives
• Partner with department leaders to attract, develop, and retain top talent
• Oversee onboarding and training programs
• Manage HR reporting and workforce planning
• Ensure compliance with employment laws and company policies
• Drive employee engagement activities
• Supervise the HR team
• Administer employee benefits
• Foster a positive, inclusive, and high-performance workplace culture
• Assume the responsibilities of recruitment for the Director of Human Resources in their absence
• Supervise, train and counsel the team in their daily functions
• Monitor and ensure compliance with the staffing procedures as it relates to job requisitions
• Coordinate, administer and implement all employee personal files prior to commencement of their job
• Ensure that accurate job descriptions, policies, corporate policies are signed and filed
• Produce monthly HR reports with the use of the Workday reports
• Administer the Apprenticeship and Internship Program with the assistance of the Learning Manager
• Participate in community recruiting events including job fairs, local colleges/university
• Ensure the employee restaurant is clean, the food is well prepared and that there are appropriate decorations
• Ensure all employee medical and insurance benefits are administered accurately
• Develop and maintain the job posting system internally and on the Four Seasons career watch and local website
• Monitor whether accurate count of employee additions and deletions with back up for Insurance provider
• Organize and maintain legally compliant records
• Lead, coach, and develop the People & Culture team
• Provide guidance and support to managers on people-related matters
• Promote a culture of accountability, collaboration, and continuous improvement
• Act as the People & Culture lead in the absence of the Director of People & Culture

• Bachelor's degree in human resources, Business Administration, Hospitality Management, or a related field
• 8-9 years of progressive HR experience, preferably within hospitality, luxury hotels, or customer-focused organizations
• Strong knowledge of recruitment, employee relations, learning and development, and employment legislation
• Experience managing HR systems such as Workday or similar platforms
• Knowledge of employment laws and HR best practices

Professional HR certification is an advantage

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities including an international career
• Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
• Comprehensive Insurance coverage for Hospitalization and Personal Accident