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You are a culture-builder who understands that an award-winning client experience is powered by an inspired and highly-engaged internal team. As our People & Culture Manager, you’ll be the heartbeat of our New York City market. You are a proactive partner who balances the art of employee relations with the science of operational excellence, ensuring our teams are empowered to deliver Convene’s hospitality-driven service.
Job Responsibility:
Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance
Support and manage all aspects of employee relations across multiple sites, including investigations, conflict resolution, and disciplinary actions
Provide expert guidance and coaching to managers on employee relations issues, performance management, and difficult conversations
Conduct thorough and impartial investigations into employee complaints, harassment allegations, and other workplace issues
Proactively identify and address potential employee relations risks
Maintain and update employee handbook and ensure legal compliance
Champion and evolve our company culture, fostering an environment of respect, inclusivity, and high performance
Develop and implement strategies to enhance employee engagement, satisfaction, and retention
Act as a trusted advisor and advocate for employees
Identify training and development needs, and collaborate with operations and the L&D team to create and deliver programs
Partner with the Talent Acquisition team in developing and executing strategies to attract and retain top talent
Have a proficient understanding of all employee benefits programs, ensuring effective communication and employee adoption
Requirements:
2+ years as a hands-on people generalist
Demonstrated quantitative success as an HR Business Partner in a high-growth environment
Raw talent in both IQ and EQ, with an emphasis on active listening and learning
A coaching approach to leadership and communication
Exceptional communication (written and verbal) and interpersonal skills
A progressive, innovative, and open-minded attitude with the ability to work quickly and flexibly
Understanding of legal and compliance issues prevalent in the modern employment climate
Familiarity with HRIS Management (preferably ADP Workforce Now) and experience supporting multiple locations
Alignment with CHG’s core values: Genuine, Relentless, Integrity, and Teamwork (GRIT)
Located in the NYC Metro Area, with availability to be on-site to support our teams 3-4 days per week
What we offer:
Day-one health coverage for you and your family
24/7 virtual care
Emotional well-being support
Fertility & family planning benefits
Generous PTO
Birthday off
Paid parental leave
Year-end holiday closure
401K with company match
Support for education, courses, and certifications