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People & Culture Manager in Training

United States of America, Miami Beach · Job Posted May 16, 2026
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Job Description

Provide support and clerical expertise to the People & Culture Department and respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons’ policies Work hand in hand with the Learning & Development Manager to create and maintain a rich learning culture for all our employees. This is your opportunity to bring to life a passion for developing others both professionally & personally. This role will be primarily responsible for the following priorities while supporting our People & Culture team’s people first philosophy.

Job Responsibility

  • Assist Learning & Development Manager to design and execute a compelling learning strategy to drive team member & hotel performance
  • Work with leadership to schedule and organize a diverse set of learning offerings annually for all levels of staff
  • Support the Learning & Development manager in assessing learning needs, design & implementation of custom solutions, and evaluating effectiveness
  • Facilitate learning programs including orientation, departmental onboarding, service culture, and new manager programs
  • Support learning initiatives with program branding and hotel wide communications
  • Ensure all facets of compliance training are completed within corporate driven time frames
  • Attend & facilitates shift briefings to support operational learnings
  • Assist with Standards Testing and collating reports on a monthly basis
  • Work with the People & Culture department to maintain positive employee relations and assist with overall P&C functions to ensure the success of the department

Requirements

  • High level of professionalism, integrity and discretion
  • Excellent verbal and written communication skills with strong attention to detail
  • Facilitation and public speaking experience
  • Demonstrated ability to multi-task in a fast-paced environment
  • Ability to connect, engage, and collaborate effectively with team members and business stakeholders
  • High proficiency with Microsoft Office 365 and a working knowledge of LMS
  • Candidates must have valid work authorization for the U.S.

Nice to have

Previous experience in luxury hotel operations and/or in learning & development is preferred

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking

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