People & Culture Manager - Distribution Center Job at IKEA (Piacenza)

Project Manager- MRO Transfers & Distribution Center Activities

The mission takes place in the context of transferring MRO activities from multi...

Location

United States , Grand Prairie

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

Bachelor's degree in Project Management, Logistics, Supply Chain Management, Business Administration, or a related field
5+ years of project management experience, particularly in distribution centers or similar environments
Strong understanding of distribution center operations and logistics
Proven track record of successfully managing projects within deadlines and budgets
Excellent leadership, communication, and interpersonal skills
Proficiency in project management software (e.g., Microsoft Project, Asana, Trello)
Project management certification preferred
This position requires use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee
Demonstrated ability to set and achieve stretch goals quickly, while possessing strong people skills
Certification by NAPM or APICS preferred

Job Responsibility

Develop comprehensive project plans that align with company goals and objectives
Manage projects from initiation through completion, ensuring they are completed on time, within scope, and within budget
Provide Weekly reports on the project progress. Delay, risk, Budget, Actions, etc.
Oversee the execution of projects related to MRO transfer, ensuring all activities are conducted in compliance with aviation industry standards and regulations (e.g., FAA Part 145, IATA)
Oversee the execution of projects related to aviation distribution centers (e.g., parts warehouses, supply chain hubs), ensuring all activities are conducted in compliance with aviation industry standards and regulations (e.g., FAA, IATA)
Implement and utilize project management tools to track progress, costs, and performance against the project plan
Act as the primary point of contact for all project stakeholders, including internal teams, airlines, manufacturers, regulatory counterparts, and third-party logistics providers
Identify potential project risks, particularly those unique to the aviation industry (e.g., regulatory changes, Operation and supply chain disruptions, AOG, and/or geopolitical factors)
Assess and mitigate project risks
identify contingency plans

Fulltime

Senior Program Manager (GCC Culture and Change Management)

The Senior Program Manager for GCC Culture and Change Management leads the peopl...

Location

United States , Johnston; Iselin; Phoenix; Westwood; Plano; Medford; Pittsburgh; Franklin; Cleveland; Chicago

Salary:

175000.00 - 230000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

10 or more years of experience in a project or program driven environment
7 to 10 years of senior program management experience leading complex, enterprise initiatives
3 or more years of experience supporting India based Global Capability Centers, captive centers, or offshore delivery models
Demonstrated success leading enterprise change, culture, or organizational readiness initiatives
Deep expertise in change management methodologies and organizational readiness practices
Proven experience driving adoption of new operating models, roles, and ways of working
Strong background in cultural integration across globally distributed teams
Experience enabling leaders and managers through periods of organizational change
Proven ability to manage multiple, concurrent workstreams with senior stakeholder engagement
Experience partnering with executive leaders, HR, and communications teams

Job Responsibility

Lead the end to end change management strategy supporting the Global Capability Center
Ensure organizational readiness for new operating models, roles, and ways of working
Sequence, execute, and measure change initiatives across build, operate, and transition phases
Partner with leaders to support workforce and organizational shifts related to the GCC and BOT model
Drive cultural integration across U.S. and India based teams
Foster trust, inclusion, and collaboration within a globally distributed engineering organization
Enable shared ways of working that reinforce GCC culture and enterprise values
Support leadership behaviors that promote accountability and cross border teamwork
Manage complex stakeholder journeys across technology, security, and engineering organizations
Partner with senior leaders, HR, and communications to align people and change strategy

What we offer

competitive compensation
comprehensive benefits including medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
Citizens paid time off exceeds local and state paid leave requirements
eligibility for an annual discretionary bonus

Fulltime

CSIRT Director

The CSIRT Director is a cybersecurity leader responsible for the complete owners...

Location

Canada , Montreal

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

15+ years of progressive experience in cybersecurity, with at least 7+ years in a senior leadership role with direct accountability for security operations.
5+ years of direct experience managing large, geographically distributed Security Operations Centers (SOCs) — including multi-site, multi-shift, 24/7/365 operations.
Bachelor's degree in computer science, Information Systems, Information Security, or a related discipline
or equivalent professional experience.
Active professional certification in at least one of the following: CISSP, CISM, CISA, GIAC GSOM, GIAC GCIH, or equivalent.
Proven experience managing global teams across multiple time zones and cultures, with a track record of building cohesive, high-performing distributed teams. With demonstrated ownership of an Incident Response Function and Team.
Demonstrated ownership of two or more of the following functions: SOC, CTEM / Vulnerability Management, Cyber Threat Intelligence,
Strong command of the MITRE ATT&CK framework, NIST CSF, and incident response methodologies (SANS PICERL, NIST 800-61).
Executive-level communication skills — ability to translate complex technical threats into business risk language for CISO, C-suite, and Board audiences.

Job Responsibility

Continuous Threat Exposure Management (CTEM) - Directs the organization's proactive exposure reduction program. This includes attack surface management, vulnerability prioritization, red team / purple team program oversight, penetration testing governance, and the coordination of remediation workflows with IT and engineering stakeholders.
Cyber Threat Intelligence (CTI) - Commands the intelligence function responsible for producing finished, operationalized threat intelligence. This includes strategic intelligence briefings to CISO and Board, tactical intelligence feeds into detection platforms, threat actor tracking, sector-specific threat analysis (transportation/aviation/border security), and third-party intelligence partnerships.
Incident Response (IR) - Owns the full incident response lifecycle. Accountable for IR planning and playbook governance, crisis management and executive communication during significant incidents, forensic capability oversight, tabletop exercise program, regulatory breach notification coordination, and post-incident reviews (PIRs).
Security Operations (SecOps) Collaboration - Direct and optimize resources across global SOC locations (Montreal, Cairo, Singapore), ensuring consistent standards, 24/7/365 coverage through a follow‑the‑sun operating model, and resilient business continuity with defined failover capabilities. Drive collaboration and intelligence sharing across sites while managing MSSP and third‑party partners to ensure performance, accountability, and unified global operations.
Strategic Leadership & Governance - Define and lead a multi‑year global CSIRT strategy, serving as the single point of accountability for threat exposure, intelligence, and incident response while aligning capabilities to business risk and industry frameworks. Own executive reporting, budget planning, and the establishment of clear SLAs and KPIs to ensure a mature, scalable, and effective cybersecurity operations program.
People Leadership & Talent Development - Lead, develop, and retain a high‑performing global cybersecurity operations team across CTEM, CTI, and Incident Response, fostering an inclusive, high‑accountability culture that enables collaboration across regions and time zones. Establish clear career pathways, performance management, and succession planning while overseeing staffing models, shift coverage, and on‑call operations across all SOC locations.
Executive & Stakeholder Engagement - Act as the primary liaison to the CISO, delivering executive‑ and board‑level insights on security operations, threat posture, and incident response effectiveness. Partner cross‑functionally with architecture, engineering, GRC, legal, and IT teams, and represent CSIRT in audits, regulatory reviews, and customer security engagements.

What we offer

Work from home up to 2 days/week (depending on your team’s needs)
Flex Day: Make your workday suit your life and plans.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: Employee Assistance Program (EAP) for you and your dependents 24/7, 365 days/year
Champion Health platform.
Professional Development: Access to world-class learning platforms including LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford and many others.
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

Fulltime

Pharmacy Tech

Processes member purchases by operating a cash registers and related hardware an...

Location

United States of America , Beavercreek

Salary:

17.50 - 25.50 USD / Hour

Walmart

Expiration Date

Until further notice

Requirements

Meets all state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy. Must obtain National Pharmacy Technician Certification issued by PTCB (PTCE) or NHA (ExCPT) within 9 months of job entry.

Job Responsibility

Processes member purchases by operating a cash registers and related hardware and using appropriate procedures for different payment types and items sold
Maintains merchandise presentation in the pharmacy by stocking and rotating merchandise and supplies received from distribution centers and suppliers removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise and securing fragile and highshrink merchandise
Maintains the Pharmacy area in accordance with company policies and procedures by properly handling claims and returns utilizing equipment to perform a variety of merchandising functions for example pricing merchandise creating signs verifying merchandise onhands arranging and organizing merchandise and supplies identifying shrink and damages ensuring a safe work environment completing and retaining required paperwork logs and other documentation
Monitors and resolves problems in the prescription fulfillment process when necessary by processing information for thirdparty insurance claims rescanning illegible images alerting patients to inventory that is out of stock partial fills and the need for physician authorizations on refills and identifying situations requiring pharmacists action
Promotes and maintains the Pharmacys professional reputation and provides patientsmembers with pharmacy products and services in accordance with local state and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process processing third party insurance claims andor rejections assisting patientsmembers with prescription orders and purchases and completing maintaining and securing paperwork forms and other required documentation
Provides patientmember service in the Pharmacy area by acknowledging the member identifying member needs initiating the prescription fulfillment process at the pharmacy dropoff window creating prescription orders promoting products and services resolving member issues and concerns assisting with purchase decesions locating over the counter merchandise and maintaining a safe shopping environment
Enters prescription data into pharmacy software by reading the prescription translating prescription information into corresponding system codes transcribing appropriate prescription data for example written date drug name strength directions for use sig refills name of prescribing physician and prescriber DEA number and creating or modifying patientmember records
Fills prescriptions by retrieving prescription orders counting pouring measuring or weighing medication tablets liquids and creams mixing or reconstituting medications as needed selecting filling and labeling prescription containers and operating scanning equipment andor automated dispensing systems to ensure prescription accuracy
Provides member assistance during prescription pickup by verifying and entering patient information according to corporate policies and procedures into the TaSCO system marking appropriate prescriptions for pickup retrieving prescription bag from will call bin scanning security tags gathering electronic signatures for the Health Insurance Portability and Accountability Act HIPAA acknowledgment and third party payor if applicable and using TaSCO to log the sale of restricted pharmaceutical items
Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback

What we offer

Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Parttime

Order Support Manager

The Order Support Manager leads a team of approximately 10–12 Order Entry Specia...

Location

United States , Greenwood; Houston; Richmond; Warminster

Salary:

80000.00 - 115000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Associates or Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
3+ years of experience in order entry, order management, inside sales support, or supply chain coordination within an industrial equipment, manufacturing, or capital goods environment.
2+ years of people leadership experience, including team supervision, performance management, and individual coaching.
Experience managing high-volume, accuracy-sensitive transaction processing teams is strongly preferred.
Deep understanding of the purchase order validation and order entry process, including the downstream impact of data errors on fulfillment, customer communication, and revenue recognition.
Demonstrated ability to manage team performance through data — comfortable owning accuracy and throughput KPIs, identifying error patterns, and implementing corrective action.
Proficiency with ERP and order management platforms (experience with SAP, OneService, or similar enterprise systems preferred).
Detail-oriented and process-disciplined — able to build and enforce a quality-first culture without creating a punitive environment.
Strong communicator across functions — able to work constructively with peer managers (Quote Support, Customer Fulfillment, Workflow Optimization) to resolve shared operational challenges.
Comfortable leading a team through change — able to translate new processes and tool updates into clear, practical direction for frontline team members.

Job Responsibility

Leads, coaches, and develops a team of approximately 10–12 Tier 1 Order Entry Specialists
Conducts regular 1:1s, team huddles, and performance reviews
Partners with the Training & Knowledge Specialist to identify skill gaps and build targeted development plans
Manages day-to-day team scheduling, workload distribution, and capacity planning
Responsible for the recruitment, onboarding, and ramp-up of new Quote specialists
Oversee the daily order entry operation to ensure team delivers against SLAs
Reviews and resolves escalated order entry issues
Monitors quote accuracy rate (target: 98% error-free) and takes corrective action
Monitors the order entry accuracy rate (target: 98% error-free) and drives root cause review
Enforces data entry standards across all systems

What we offer

medical/dental/vision/life insurance
401(k) plan

Fulltime

IT Operations Manager

IT Operations Manager (ITOM) role is clearly defined around owning IT project ex...

Location

Indonesia , Jakarta

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

IT operations experience, preferably at an enterprise or hyperscale level data center)
ensuring stable deployments, rapid break-fix resolution, and consistently high system availability in alignment with strict Service Level Agreements (SLAs).
Proven ability to oversee round-the-clock (24×7) shift-based operations teams, ensuring continuous coverage, smooth shift handovers, effective workload distribution, and high-quality service delivery.
Demonstrated expertise in critical incident management and escalation, with the capability to lead high-severity incident response bridges, coordinate timely cross-team communications, expedite recovery efforts, and drive thorough Root Cause Analysis (RCA) documentation.t
Having knowledge of data center infrastructure and capacity planning, including oversight of large-scale deployment schedules, management of IT resource utilization (power, cooling, space), and effective coordination with facilities (critical environment) and engineering teams to optimize capacity without compromising performance.
Deep understanding of governance, compliance, and security in data center operations: adept at enforcing physical access controls and safety (EHS) protocols, ensuring all activities adhere to security policies, and maintaining rigorous documentation for audit readiness and SOP compliance.
Proficiency in monitoring and reporting on operational performance, including building and utilizing comprehensive dashboards and key performance indicators (KPIs) (e.g., uptime, ticket resolution, deployment progress, compliance metrics) to provide transparent operational visibility and clear executive-level reporting.
Proven leadership and people management abilities, with experience hiring, mentoring, and managing teams of managers, shift leads, and technicians in a high-pressure 24×7 environment
skilled in developing talent, driving process improvements, and fostering a high-performance, safety-conscious culture.
Exceptional cross-functional collaboration and communication skills, with a history of working closely with facilities (mechanical, electrical, EHS, security), engineering, project teams, and customers to ensure seamless coordination of data center operations and delivery across multiple disciplines.

Job Responsibility

Manage all IT Development and IT Operations within the datacenter and ensure stable execution of deployment, break-fix, and operational activities (IT workload) align with SLA requirements including EHS, Security and Availability
Operations & Service Delivery Management including working with DC Technician Manager to manage shift-based IT operations activities
Provide direct escalation management for IT incidents including incident response / escalation bridge leadership and RCA preparation
Infrastructure, Capacity & Deployment Oversight including managing deployment cadence and execution planning, managing resources and IT infrastructure within the facility, managing IT load / critical power allocation, reviewing capacity planning vs power/cooling constraints, and coordination with DCPM, CE, and engineering.
Governance, Compliance & Security including managing physical access requests to comply with Safety requirements, Datacenter rules, Security policies, and perform regular assessments & reporting for audit readiness and SOP adherence
Reporting & Operational Visibility by monitoring and manage reporting on site access and operations including Operational dashboards (tickets, SLA, deployment), Compliance, audit tracking, and executive reporting.
Team Leadership & People Management by leading and manage team of Managers individual contributors (technicians/IT staff) , driving safety, security, and compliance culture, and develop team capability and performance including Technicians workforce leadership, Trainings & readiness and Talent development pipeline
Cross-Functional Collaboration by work closely with Data Center Infrastructure Operation Team from Mechanical & Electrical, Government Relation, EHS team and Security team, and stake holders prior to Operation such as Engineering and Project team and Customers, to ensure seamless delivery across functions.

Fulltime

Team Lead - Contact Center

The Team Leader – Contact Center is responsible for leading, coaching, and manag...

Location

India , Kochi

Salary:

Not provided

Mantle Solutions

Expiration Date

Until further notice

Requirements

Graduate in any discipline (Bachelor's degree preferred)
Minimum 2 years of experience in a Team Leader / Team Manager role in a Contact Center
Proven experience managing multi-channel operations (Email + Calls + Chat)
Strong background in E-Commerce, retail, or consumer goods customer service
Hands-on experience with CRM platforms (Salesforce, Zendesk, Freshdesk, or similar)
Experience with WFM tools (NICE, Aspect, Verint, or equivalent) (preferred)
Exposure to Six Sigma, Lean, or process improvement methodologies (preferred)
Knowledge of e-commerce platforms such as Shopify, Magento, or similar (preferred)
Familiarity with omnichannel contact center technologies and AI-assisted tools (preferred)

Job Responsibility

Lead, mentor, and coach a team of 10–20 CSRs across Email, Call, and Chat channels
Set clear performance goals and conduct regular one-on-one sessions and team huddles
Monitor attendance, schedule adherence, and manage shift rotations effectively
Handle escalations from team members and resolve complex customer issues promptly
Foster a positive, high-energy team culture with a customer-first mindset
Track, analyze, and report KPIs including AHT, CSAT, FCR, SLA %, Occupancy, and CPER
Conduct daily and weekly performance reviews using real-time dashboards and WFM tools
Identify trends, skill gaps, and improvement areas
action corrective plans promptly
Prepare and submit shift performance reports to Operations Manager

What we offer

Competitive salary with performance-linked incentives and quarterly bonuses
Health insurance and employee wellness programs
Structured career growth path: Senior TL → Assistant Manager → Operations Manager
Regular training, leadership development programs, and certification opportunities
Recognition programs including Employee of the Month, Spot Awards, and annual felicitations
Dynamic and inclusive workplace committed to employee engagement and growth

Fulltime

SOC Manager

Sopra Steria offers tailored, end-to-end corporate technology and software solut...

Location

Belgium , Libin

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Minimum 7 years of experience in cybersecurity operations, including SOC or incident response
At least 3 years in a leadership or management role within a SOC environment
Hands-on experience with SIEM, SOAR, EDR, threat detection, and incident response workflows
Strong understanding of SOC operations, including processes, SLAs, escalation models, and reporting
Experience working in regulated or large enterprise environments
Proven people management skills, including coaching and performance management
Excellent communication skills, with the ability to translate technical issues into clear, actionable insights
Structured and process-oriented mindset with a focus on operational excellence
Ability to remain calm and make effective decisions under pressure
Fluent in English, both written and spoken

Job Responsibility

Lead daily Security Operations Center (SOC) activities across Tier 1–3 analysts and SOC engineers
Ensure 24/7 operational coverage, effective workload distribution, and adherence to SLAs
Oversee the full incident lifecycle, including detection, triage, escalation, and response governance
Maintain and continuously improve SOC procedures, playbooks, and key performance indicators (KPIs)
Ensure high quality, consistency, and accuracy in alert handling and incident reporting
Manage, coach, and develop SOC analysts and engineers
Define performance objectives, conduct regular evaluations, and support career progression
Design and implement training and continuous improvement plans to enhance SOC maturity
Foster a high-performing, resilient, and engaged team culture
Own the operational onboarding and offboarding of SOC clients and services

What we offer

Mobility options (including a company car)
Insurance coverage
Meal vouchers
Eco-cheques
Continuous learning opportunities through the Sopra Steria Academy
The opportunity to connect with fellow Sopra Steria colleagues at various team events

Fulltime

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People & Culture Manager - Distribution Center

Job Description

Job Responsibility

Requirements

What we offer

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