People & Culture Generalist

• End-to-end claims management including Return to Work (RTW) planning
• Partnering with injured workers, managers, and practitioners
• Monitoring claims progress and recovery milestones
• Conducting post-closure check-ins
• Providing administrative support including payroll coordination
• Delivering expert advice on WHS, wellbeing, rehabilitation, and workplace relations
• Conducting risk assessments and incident investigations
• Implementing safety solutions
• Analysing claims and incident data to identify trends
• Leading quarterly claim reviews
• Contributing to health and safety forums
• Building relationships with insurer and stakeholders
• Coaching and training co-workers and leaders on WHS processes

• Qualified and must have previous experience in health and safety or a related field
• At least 2 years in a similar role
• Confident managing WorkCover claims and return-to-work processes
• Strong knowledge of relevant legislation
• Strong communicator and coach
• Skilled at building relationships across all levels
• Comfortable in a fast-paced retail environment
• Hands-on approach
• Proficient in Microsoft Office and other digital tools
• Ability to analyse data and identify improvement opportunities

Willingness to support both P&C and store operations

• 5 weeks' Paid Annual Leave
• Paid Parental Leave
• Family & Community Leave
• 24/7 access to Employee Assistance Program
• 15% Co-worker discount
• Low-cost nutritious meals
• Complimentary drinks
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership
• Bonus programme
• Co-worker Loyalty programme