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The Generalist, People and Culture (P&C), Americas, will support the Vice President, People & Culture, in maintaining the strategy and initiatives in the Americas. The People & Culture Generalist will provide administrative support to the Vice President, People & Culture, Americas and the Area Directors People & Culture, in driving People strategy and initiatives across the region. This role acts as a key liaison between functional leads and property-level People & Culture teams, providing administrative support that enable leaders to make informed business decisions with people impact.
Job Responsibility:
Act as a subject matter resource on People & Culture processes and policies
guide field teams in accessing resources
Provide assistance with reporting, analytics, and presentation materials
Provide administrative support to assist in the recruitment, onboarding, orientation, and development of key positions such as Directors of People & Culture and General Managers and other Planning Committee roles as required
Offer guidance and troubleshoot People & Culture administrative issues across the region
Ensure accurate and timely administration of HR processes in the HRIS: Workday
Serve as administrative immigration liaison between field teams and Immigration Counsel, ensuring timely communication and compliance
Provide administrative support to VP, People & Culture, Area Directors, and functional leads to execute engagement strategies and People & Culture programs, rollouts, and initiatives
Coordinate charitable activities for the Miami corporate office
Administer and distribute the Americas People & Culture weekly communication and provide communication and change management support for business initiatives
Track and organize celebratory events for the People & Culture team (e.g., milestones, birthdays, recognition)
Serve as a primary contact for vendor management
Assist VP, People & Culture with office management and regional meeting logistics, such as helping plan and facilitate quarterly Americas calls, including Townhalls, Legal/Labor updates, and Summits
Administer billing processes for the Americas region
Assist VP People & Culture with annual updates for global People & Culture programs that fall within the Americas region
Track Americas P&C team project deliverables, as well as record and distribute meeting minutes for regional meetings
Manage Service of Process communications and employment verifications
Requirements:
Bachelor’s Degree in related field preferred
SHRM-CP an asset
2-5 years of progressively complex HR operations experience, specifically providing a broad range of Human Resources support to various levels of employees including senior leadership
Professional demeanor with excellent verbal and written communication skills, demonstrating diplomacy and tact
Ability to work independently, exercise sound judgment, and take initiative
Strong organizational and multi-tasking capabilities
able to manage competing priorities under pressure
Exceptional interpersonal skills for effective collaboration with internal and external stakeholders at all levels
Analytical, problem-solving, and decision-making proficiency
High attention to detail with a focus on solutions, results, and continuous improvement
Ability to handle confidential information with discretion
Demonstrated expertise in organization development, People & Culture strategy, talent development, and conflict resolution
Advanced-level knowledge of HRIS: Workday
Strong working knowledge of Microsoft Suite: Teams, Outlook, Excel, CoPilot, PowerPoint
Capable of learning new computer applications quickly